Page Comparison

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Requirements

Browser

• Google Chrome

• Chromium

• Safari 12.1.X and higher

• Microsoft Edge 79.0.309 and higher

• Firefox

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• Video: Currently the number of users who can share their videos is not limited – it's possible to see all the users who are sharing their videos in Tiles view, however for the optimal performance we do not recommend to exceed 70 users in case all of them share their videos 

Additional equipment

To ensure efficient collaboration during videoconferencing in small and large meeting rooms, Wildix offers some additional equipment:

• Wizyconf Huddle-Room: for 2-3 people sitting in front of PC/ laptop – a speakerphone with a 120° wide angle Full HD webcam and 360° microphone. More information: /wiki/spaces/DOC/pages/30281361 
• Wizyconf Conference Room - the first professional easy-to-use web conference – a fully equipped conference room: Wizyconf Conference Room - Documentation

Start a conference

1. Open conversation with a user/ group of users
2. Click on the Video icon at the top of the conversation screen:
   
   

   
   
   
   

Join a conference

When conference starts, other participants of the conversation can see the green Join button on the Inbox tab (the conversation with the conference automatically jumps to the top of the conversations list):

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Manage sound notifications

Sound notifications at the conference start are enabled by default. To manage the sound notifications settings:

1. Go to Settings -> Notifications
2. Proceed to section Sound notifications:
   
   
   
3. Use the toggle next to the On conference start option:

Schedule a conference

In case there is Google/ Microsoft calendar integration enabled, you can schedule a conference via the Schedule button in the Info frame: 

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When a PBX user is invited to a conference, they receive an invitation via email with a link to join the conference via web and a phone number, allowing them to join the conference in audio-only mode from their Wildix device. 

External user

All invited users receive an invitation via email with a link to join the conference via web and a local phone number that they can dial to join the conference in audio-only mode. 

Access from Wizyconf station

To access x-bees conference from Wizyconf station, select Wizyconf at the top -> enter the Conference ID (available in x-bees conference -> Participants -> Conference ID and Dial-in numbers). 

More information about Wizyconf station in Wizyconf Station Quick Start Guide.

Access in audio-only mode

PBX users can access the conference in the audio-only mode by calling the number 98XXXXXXX, where 98 is the Feature code Conference (by default) and XXXXXXX is the conference ID number (Conference ID is provided in the email invitation). 

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Tutorials and updates 

The basics tutorial

The basics tutorial is a great way for new users to explore x-bees video conference functionality in a convenient and interactive way. When reaching the tutorial for the first time, a yellow dot appears next to More options in the bottom menu and you can see Tutorials and updates, highlighted in yellow.

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Click Next feature to move further or X to close the pop-up screen.

Conference controls 

Users start with mic/ cam off

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Microphone, Speakers and Camera settings

• 1 - Click to Mute/ Unmute your microphone or click the small Arrow up icon to access your microphone and speakers settings:
  
  
  

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You can locally flip your video or hide your video preview, for other conference participants your video remains regular. To achieve this, hover the mouse cursor over three dots in the upper right-hand side of your video preview (both Sidebar and Tiles views) and select Flip or Unpin/ Pin to stage (you can manage this option in Settings -> More -> Hide self view):

Set a background picture

Additionally, you can set a virtual background picture: 

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To upload your own backgrounds, click Add backgrounds:

Push-to-talk

In case you prefer to keep your microphone muted and unmute only when you speak, you can use Push-to-talk option:

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Read more in the chapter Keyboard shortcuts.

Noise suppression

The feature reduces background noise and echo. Ideal for cases when several participants are in the same meeting room.

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Video quality

You can adjust the quality for your video streaming. 

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Or click on the icon in the upper central side of the screen:

Language settings

To change the language of the interface: 

1. Click three dots (More actions) in the lower central side of the screen 
2. Click Settings

3. Settings dialog opens, click on the tab General 

4. Select the language from the drop-down list and click OK to apply
   
   

   
   

Get Conference ID and Dial-in numbers

1. Click the Participants icon in the lower central side of the screen
   
   
   

2. On the panel that opens at the right side of the screen, click Conference ID and Dial-in numbers:
   
   
   
   

3. On the screen that opens you can view the Conference ID and Dial-in phone numbers to enter the conference in audio-only mode:
   
   
   At the bottom of the screen, you can find More numbers option:
   
   
   

Toggle between Tiles view and Sidebar view 

Tiles view: 

Sidebar view: 

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If required, you can change size of Sidebar view by dragging its border to the right/left:

Pin a user

To have a particular participant visible at all times, regardless of who is speaking, you can pin a user. For this, just click on the relevant user during the conference. Pinned user is displayed with the following icon:

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1. Go to More actions -> Settings
2. Proceed to the General tab and set the max number of participants to be pinned:
   
   

View Info panel 

Click on the info icon in the upper right side of the screen (1) to open Info frame (2):

Chat

To enter group chat (with all the users):

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1. Find the user whose microphone volume you wish to adjust
2. However the mouse cursor over three dots in the upper right-hand side of the user's preview 

3. Move the blue indicator to the left to decrease the volume / to the right to increase the volume:

   
   

Screen sharing sharing 

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Otherwise, you can click again the Screen icon (the icon turns white again when the screen sharing session is terminated).

Remote control

During screen sharing, it is possible to request or provide remote control of the shared screen. 

Give remote control 

To give remote control of the screen you’re sharing:

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Once user clicks Ok, remote control gets enabled and the user can manage the mouse cursor on the screen shared. 

Request remote control

a) Via Participants panel

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To easily find the necessary participant, you can enter the participant name in the Search field:

Disable remote control 

Remote control can be disabled either by the user who is sharing the screen, or by the user who has control. To disable remote control, hover the mouse cursor over three dots of the preview of user and click Disable remote control:

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You can also disable remote control via More actions -> Remote control -> click Disable remote control next to the relevant user:

Share a YouTube video

To start sharing a YouTube video: 

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1. Click again three dots (More actions) in the lower central side of the screen
2. Click Stop video, the video sharing is stopped
   
   
   

Raise your hand/ Send reactions

To raise your hand:

• Click on the Hand icon (Raise/ Lower your hand) in the lower central side of the screen
• The Hand icon turns yellow for the user who has raised the hand. A yellow Hand icon is displayed in the upper part of the preview of the user who has raised the hand:

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• Click on the Arrow up icon (Open reactions menu) and click on a reaction

Use Whiteboard

Whiteboard feature includes a set of tools to draw different shapes, elements, add text, which allows to share your ideas with other participants in a visual way.

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Enable Picture-in-Picture

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1. To use the feature, click three dots (More actions) -> Enable Picture-in-Picture:
   
   

2. When enabled, picture-in-picture view of the selected / active user stays on top of your other windows. Hovering the mouse over the picture-in-picture screen, you have the following options:

• Mute/ unmute
• Start/ stop video
• Leave conference
• Back to tab (returns you to the x-bees tab with the conference and disables the Picture-in-Picture option) 

Image ModifiedAlso, on the picture-in-picture view, you can see:

• if microphone of a user is enabled or not
• raised hands: names of the first three users who raised hands as well as how many more raised hands there are 

Other control options

In addition to being able to decide whether participants should start with their webcams and microphones enabled/ disabled, there are other options available for PBX users:

• Mute separate users or ask them to unmute
• Mute all users except for one
• Disable camera of separate users
• Disable camera of all users except for one
• Remove users from the conference
• End meeting for all
• Conference recording
• Live streaming

Mute users

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1. Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
2. Click Mute everyone else:
   
   
   
3. A new dialog opens, click on Mute to confirm

Disable users' camera

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1. Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
2. Click Disable camera of everyone else:
   
   

Allow users to unmute/ enable video

By default, meeting participants can mute/ unmute themselves and enable/disable camera when they want. But if required, you can disallow them to unmute or to enable video:

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Remove users from a conference

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1. Click three dots (More actions) at the bottom menu 
2. Press End meeting for all:
   
   

Conference recording 

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Live streaming 

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1. Click once again on three dots in the lower central side of the screen
2. Click Stop live stream
3. New dialog opens; click Stop live stream to confirm 

Leave the meeting

To leave the conference:

• Click the red handset icon (Leave the meeting) in the lower central side of the screen to leave the conference:

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If a user is left alone in a conference for more then a minute, the relevant notification is displayed and the conference session is stopped automatically within 30 seconds:

Miscellaneous

Participants stats 

You can view speaker statistics, to understand how much time each user spoke during the conference:

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Talk ratio and Hints

x-bees conference offers functionality, especially useful for sales people, that allows to monitor the talk ratio, duration of the longest monologue and shows hints to agents during the conference. 

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Talk ratio is also displayed on Speaker Stats window under Speaker Time, which includes total talk time | the longest monologue | talk ratio compared to other participants: 

Enable Hints

You can enable real-time sales coaching hints to be shown to agents during the conference. To activate hints, go to More actions -> Settings -> Hints -> tick off Enable real-time hints:

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Subtitles

x-bees videoconference offers the Subtitles feature, that performs speech-to-text transcription of what is being said during the conference. To enable:

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Face expression analysis

You can monitor participants' mood during the conference with the Display emotions feature. 

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Connection quality indication

You can see the current connection quality for each user participating in the conference:

1. Hover the mouse cursor over the user whose connection status you would like to check
2. Hover the mouse cursor over the green or yellow Connection quality icon (color depends on the current connection quality) in the upper left-hand corner of the preview
3. New dialog is displayed with the information on connection, bitrate, packet loss etc 
   • Click Show more in that dialog to see more details about your own connection quality

Manage sound settings

By default, you hear a system sound whenever a user joins or leaves a conference, etc. You can manage these sounds in Settings:

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The sound settings are saved and used for your future conferences.

Keyboard shortcuts

For your convenience you can use keyboard shortcuts.

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1. Click on three dots in the lower central side of the screen
2. Click View shortcuts
3. A new dialog Keyboard shortcuts opens:
   
   
   
   

x-bees conference on mobile

When the conference starts, the green Join button appears on the Inbox tab:

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