...
| Table of Contents | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|
WMS Updates
Configure Web CRM for
...
All Users
With this release, we introduce a new feature that simplifies the process of configuring Web CRM settings. In the past, users were required to individually paste the link into their Collaboration settings. Now, admin has the capability to set Web CRM globally for all users directly in WMS, making the process more efficient and ensuring that all users have access to the same system.
...
We're thrilled to introduce a new features feature in WMS that provide transparency and control over x-bees and x-hoppers licenses. Now, you can easily assign and view these licenses when creating users, making license management more effective.
...
Documentation: WMS Settings Menu Admin Guide.
...
Change Order of Call Group Members
With this release, we introduce a user-friendly feature that allows you to change the order of your call group members effortlessly. Simply use the drag and drop function to customize the sequence according to your preferences.
...
Documentation: Call distribution in Call groups Admin Guide.
...
Discover Improved Dial By Name Functionality
With this release, we add improvements to the Dial by Name feature, providing a more customizable and user-friendly experience:
...
Documentation: Custom config parameters List.
Download
...
Files via DifferentAuth Types
With this improvement, you can download files, including call recordings, voicemails, and faxes through different types of authorization and allow external integrations via CORS domain whitelisting. This improvement provides you with flexible file access options and enhanced security measures.
...