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Info

The Document describes what is Wildix Integration Service (WIService), the installation process and available features.

Created: February 2019

Updated: October 2021

Permalink: https://confluence.wildix.com/x/EgAeAg

Table of Contents

Integration service (WIService)

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warning
Note

Notes:

  • Headset integration is removed on Windows, all its functionality is merged into WIService starting from v 3.2.2 and call control options moved to WIService tray menu.
  • On macOS, Headset integration is also removed, all its functionality is merged into WIService starting from v 3.2.17 and call control options moved to WIService in the menu bar.
  • Screen sharing component is merged with WIService starting from v 3.4.1 (both on macOS and Windows). 
Important: Starting from v 3.4.5,

WIService

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WIService integrates with Mac OS Contacts:   macOS contacts lookup and call generation.

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  • macOS X 10.12 and higher
  • Windows 7 and higher. WIService for Windows also requires .NET Framework v.4.0
Note

Note: WIService is not supported on macOS 10.11 or lower starting from v 3.4.5.

Installation

Go to Collaboration Settings -> Extensions:

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The feature allows you to share your screen with other users and let them take remote control of your device. 

Details: Collaboration User Guide.

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