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In this Quick Start Guide you can find information on how to connect WHS headsets (WHS-MONO, WHS-DUO, WHS-BT), Mono/ DuoLED, DuoLED Bluetooth, WelcomeConsole-EXT – keypad extension module for WelcomeConsole/ WP490 2015/ WP490G, WorkForce WiFi Dongle, WPEHS – Wireless Headset Adapter for WelcomeConsole/ WP490 2015/ WP490/ WP480G. Useful links:
Updated: June 2021 Permalink: https://confluence.wildix.com/x/Ygo8AQ |
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WHS – Wildix Headsets
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- Press Mute button during a call to mute/ unmute the microphone; enable/ disable silent mode.
DuoLED
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-BT
Packing list
- 1 x DuoLED-BT headsetHeadset
- 1 x Base Station
- 1 x USB Type-C cable
- 1 x USB Type-A adapter
- 1 x portable case
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- Via Base Station with USB cable. Such connection provides full support of LED user statuses and compatible with:
- WorkForce
- WelcomeConsole
- Vision, SuperVision
Apple Mac, Windows PC
Warning Temporary limitations:
- Full LED statutes support for WorkForce, WelcomeConsole
- will be available later
- The Headset cannot be connected to Vision/ SuperVision
- via USB, the support will be available later
- Via Bluetooth module embedded in the Headset itself. Such connection doesn’t provide LED statutes support and compatible with:
- Vision, SuperVision
- W-AIR LifeSaver
- W-AIR Med
- W-AIR Office
- Android, iOS apps
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Headset Overview
Base Station Overview
LED LED Indicators
Status LED
User Status | LED indication | Color |
Available | Steady on | Green |
Away | Yellow | |
DND/ in conference | Violet | |
Ongoing call | Red | |
| Incoming call | Fast short blinks | Red |
Hold | Short blink followed by fast blink | Status color + red |
Missed call | Long blinks followed by fast short blink | Status color + red |
Outgoing call/ In call | Long blinks Fast short blinks | Red |
Headset status LED
| Headset Status | LED indication | Color |
|---|---|---|
| Power on | One blink | Blue |
| Power off | Red | |
| Pairing mode | Fast short blinks | Blue |
| Pairing successfully | Long blinks | Blue |
| Answer a call or play music | ||
| Charging | Steady on | Red |
| Fully Charged | Blue |
Charging
- Connect USB cable to the Base Station
- Plug USB cable into USB port
- Place DuoLED-BT into the Base Station
- When charging, the headset status LED turns red
- When charged, headset status LED turns blue
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On Windows you can check the battery level using WIService tray:
- Go to Quick Launch Toolbar -> right-click on Wildix Integration Service icon and check the level of battery (Low, Medium, High):
Connection
Via the Base Station with USB cable:
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| Note |
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Notes:
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Packing list
1 x WorkForce WiFi Dongle
- 1 x Type-C adapter
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