...
...
...
| Html |
|---|
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script> |
...
| Info |
|---|
In this Quick Start Guide you can find information on how to connect WHS headsets (WHS-MONO, WHS-DUO, WHS-BT), Mono/ DuoLED, WelcomeConsole-EXT (ex WP490EXT) – keypad extension module for WelcomeConsole/ WP490 2015/ WP490G, WPEHS – Wireless Headset Adapter for WelcomeConsole/ WP490 2015/ WP490/ WP480G. Updated: May July 2020 Permalink: https://confluence.wildix.com/x/Ygo8AQ |
| Table of Contents |
|---|
WHS – Wildix Headsets
...
- To answer or to end a call, press the receiver button
on the headset - The blue and green LEDs flash twice
- During the conversation the LED is off
MonoLED, DuoLED
| Note |
|---|
Note: in stock at the on June 30th.It is required to install Headset integration component (Collaboration -> Settings -> Extensions) to use the headset. Consult Collaboration Guide for details. Min. required versions of the component (released in WMS 4.03):
|
Packing list
1 x MonoLED/ DuoLED headset
1 x table stand
1 x portable case
1 x spare ear pads
1 x USB Type-A adapter
Compatibility
- WorkForce, WelcomeConsole (full status LEDs support coming later)
- Vision, SuperVision (full status LEDs support coming later)
- Apple Mac, Windows PC
...
- USB Type-C plug
- USB adapter included
- Answer/ Hangup/ Mute/ Volume control buttons
- Status LEDs: online, away, DND, on call, ringing, call held, missed call
- Table stand included
...
Headset Overview
USB Connector Overview
Connection
...
Note: It is required to install Headset integration component (Collaboration -> Settings -> Extensions) to use the headset. Consult Collaboration Guide for details.
Min. required versions of the component:
...
- Connect Headset to the USB port on your phone using the USB type-A adapter
- Connect Headset to the USB port on your PC or laptop using the USB Type-C plug
Set “Wildix Mono/DuoLED” as audio device in Collaboration -> Settings -> Web phone
LED Indicators
Headset
| Status | LED indication | Color |
|---|---|---|
Available | Steady on | Green |
Away | Orange | |
DND | Violet | |
Incoming call | Fast short blinks | Red |
Outgoing call/ In call | Long blinks | |
Hold | Two fast blinks, repeated | Status color + red |
Missed call | Long blinks followed by fast short blink |
USB Connector LED indication
- Connection LED indicator: steady green when connected
- On/ Off-hook LED indication:
- Incoming call - fast red blinking
- Outgoing call/ In call - steady red
- Mute LED indication: steady red when muted
Answer/ End a call
Press Off-hook button to answer/ end a call.
Adjust volume during a call/ ringer volume
Press Volume+/ Volume- Control during a call to adjust the volume/ from idle to adjust the ringer volume.
Mute the microphone during a call/ enable silent mode
Press Mute button during a call to mute/ unmute the microphone; enable/ disable silent mode.
WelcomeConsole-EXT (ex WP490EXT) – Extension module
...