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This Document provides instructions for Wildix Partner on how to set up the second mode of teams4Wildix integration, called MS Teams Phone. General documentation on teams4Wildix can be found here: teams4Wildix - integration of Microsoft Teams with Wildix PBX. Created: July 2021 Updated: February 2022 Permalink: https://confluence.wildix.com/x/zgCbBQ |
Table of Contents
Prerequisites
General requirements:
- WMS version: 5.03.20210623.1 or higher
- Activated CLASSOUND
- Wildix UC-ESSENTIAL / UC-BUSINESS / UC-PREMIUM license for each user
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- Monthly subscription fee. The fee is purchased for the entire PBX on WMP.
- Microsoft 365 (Office 365) E5 or Microsoft 365 (Office 365) E3 + Teams Phone for each user
Enable MS Phone System for your customer
Step 1. Request MS Phone System service on WMP
- Access WMP -> select the Customer -> select the PBX -> click Edit
Enable the checkbox next to MS-PhoneSystem
- Click Save in the upper right-hand part of the screen and proceed with confirming your order
- You will receive indications regarding your next steps via email from Wildix Customer Care
Step 2. Provide the needed information to the Wildix Customer Care
Once you request the service on WMP, a ticket to Wildix Customer care is opened automatically. You will receive an email requesting the following information regarding your customer:
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