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Wildix Business Intelligence (WBI) is a pure innovation--a set of services that, thanks to Artificial Intelligence (AI), allow businesses to significantly automate and streamline their daily processes and communication.

Updated: January December 2020

Permalink: https://confluence.wildix.com/x/3QM8AQ

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warning
Warning

Supported language: en / en-us


The feature is available for internal and external (available starting from WMS 5.02) calls. To enable it for

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external calls, you need to take additional steps using Global Dialplan variable:

  • Set Global Dialplan variable REPORT_USER_STATUS_FOR_EXT_CALLS=all in WMS -> Dialplan -> General Settings or in a separate Dialplan procedure
  • Set language En or En-us in Dialplan procedure used for managing external calls 


Caller name pronounced for calls to user's mobility number

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