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This guide explains in detail each Dialplan application and provides practical examples and use cases. Updated: September 2021 Permalink: https://confluence.wildix.com/x/UwI8AQ |
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Basic information on how Dialplan works: Dialplan: How does it work?
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Extends the capabilities of Dial by name / Directory application and allows you to create IVRs with voice control.
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- Add Set -> CG_MANAGER_MAIL_NOTIFY -> yes before the Call group application:
Case 10 (WMS 5.03). For Call All 10/ 32 Call group strategy: configure a Call group member to receive an incoming call as soon as they get available:
- Add Set -> QUEUE_FAST_RECALL -> yes/true before the Call group application:
More about the Call Group notifications manager feature: How to set up the Call Group notifications manager feature.
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