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The Guide describes how to configure and use the feature allowing you to change the identities. Supported starting from WMS version 4.01.44215.30 Created: August 2019 Updated: February March 2020 Permalink: https://confluence.wildix.com/x/AgBKAw |
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Note: The previous configuration (ticket WMS-6527, Changelog https://confluence.wildix.com/x/k4A2Ag) stops working after the upgrade to WMS version 4.01.44251.31. Please make the reconfiguration. |
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Currently the possibility to use BLF key "Line" is not accessible as WP firmwares were rolled back to the latest unaffected version (ticket WMS-8234, /wiki/spaces/DOC/pages/30279960). |
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The feature allows changing a real user's number and substituting it with a false identity. When placing a call, the identity number prefix is automatically added to the called number and saved in History . The configuration can be set up for both internal and external outgoing/ incoming calls.
Video:
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Note: a real number is still recorded in CDR-View. |
ConfigurationConfiguration
Step 1. Add extension numbers by creating extra users to use them as identity numbers (assign PBX-Service License to such users). Do not use real user extensions for this purpose.
Step 2. Specify the number(s) in WMS:
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Step 3. Add BLF keys "Identities" or "Line" (available starting from WMS v. 4.03.44914.04):
- Go to Users -> select a user or multiple users
- Click Edit preferences -> Settings -> Function keys
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You can also use Custom application to set the variable:
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Add "identities_routing" to Included procedures of Dialplan for managing incoming calls:
Note Make sure "identities_routing" is placed before "pbxinternal" if you configure it for internal calls.
Usage
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Notes:
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BLF key "Line"
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Supported from WMS v. 4.03.44914.04 and firmware for WP480GR3 v. 63.145.10.11, WP490GR3 v. 67.145.8.90, WelcomeConsole v. 68.145.2.22. |
- Press BLF key "Line" on WP4X0 or WelcomeConsole. When it is selected, LED indicator becomes steady blue
- Dial a number you wish to call
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Important: in order to place outgoing calls, you need to add an empty BLF key "Line" (it must be the first on the list). |
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