Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Info

This User Guide explains how to use SuperVision and Wildix Phone App.

HW Version: 73.145.2.106

Android app Version: 5.1.1

WMS Version: 3.88/ 4.010X

Created: April 2019

Updated: August October 2019

Permalink: https://confluence.wildix.com/x/voBpAg

...

Warning

Current limitations:

  • USB Audio and call control currently supported only on Wildix headsets (WHS)
  • Video Conference Creating a conference room inside the App is not available yet
  • Impossible to login to PBX via Google sign-on from the first attempt (it’s necessary to make a second try)

SuperVision Changelog: https://www.wildix.com/new-releases-and-updates/supervision-changelog/

...

Note

Note: After the phone has booted, the Phone app opens automatically.


Use your Collaboration credentials to access the App:

  • Domain: PBX IP address or domain name 

    Note

    Note: You can enter the PBX name, wildixin.com domain is added automatically; if you leave this field blank, auto.wildixin.com is automatically added.


  • User name: extension number , user name or email address of user ( login via user name is no longer supported in WMS 4.0X)
  • Password: user WEB password

...

History

This menu allows you to:

  • See the list of all the calls and call duration (synced with Wildix PBX)
  • Redial

...

  • View user contact details
  • Listen to call recordings/ view faxes
  • Make calls/ start chats
  • Archive/ delete calls

Tap on a user to display the drop-down list which allows to call that user, archive or delete a call.

...

  • Otherwise start entering a number or a name into the Search field, then tap on the contact that appears below the Search fieldTap on a number you wish to call: 



Call management


1 –

...

Hang up

2 – Hold / Resume

3

...

– Mute / Unmute

4 – Video

5 – Transfer

...

6 – Conference (in case there are more than one active calls)

7 – New call

Note

Note: You can also use keypad buttons to mute/ unmute, hold/ resume, hang up and transfer. Refer to Phone overview.

...

Note

Note: You can also start a chat form live search results and History.

Join ubiconf Videoconference

...

ubiconf

...

Videoconference

...

It is impossible to start Ubiconf videoconference from

...

Vision, you can only participate (you must be invited).

  • To participate in a conference, you must be invited by a PBX user. You receive the invitation to chat
  • Tap the invitation link to access the conference 
  • Select Join to enter the conference room or Call to access the conference

...



In order not to be distracted by calls received via Phone app, go to Phone App Settings -> Advanced -> Allow usage of other VoIP Apps = ON (in this case Phone app does not open automatically during an incoming call)

...

Note

More information in ubiconf-Voice Speakerphone User Guide and ubiconf Datasheet, available on https://manuals.wildix.com.Ubiconf and Wizyconf Documentation.

Appendix 3. Integration with intercoms

...

User Guides on Integration with some Intercoms are available on https://manualsconfluence.wildix.com under “Intercoms” section/label/DOC/doorphone.

=Configuration of intercoms for sending video stream before answer and adding an unlock button: Intercoms integration with Wildix - Video before answer and Unlock button.

...