| Html |
|---|
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script> |
...
| Info |
|---|
This User Guide explains how to use SuperVision and Wildix Phone App.
HW Version: 73.145.2.106 Android app Version: 5.1.1 WMS Version: 3.88/ 4.0X Created: April 2019 Updated: March 2020 Permalink: https://confluence.wildix.com/x/voBpAg |
...
| Warning |
|---|
Current limitations:
SuperVision Changelog: https://www.wildix.com/new-releases-and-updates/supervision-changelog/ |
...
7 – Web application Integration (this menu becomes visible only if you have configured it in App Settings -> Advanced -> Integration URL). More details in Web application Integration
8 – Settings
| Note |
|---|
Note: You can swipe between the Phone app menu tabs by swiping with the finger on the phone screen to the right / to the left. |
...
3 – Mute / Unmute
4 – Video
5 – Transfer
6 – Conference (in case there are more than one active calls)
...
| Note |
|---|
Note: You can also use keypad buttons to mute/ unmute, hold/ resume, hang up and transfer. Refer to Phone overview. |
Blind / Attended call transfer
...
| Note |
|---|
Note: Max 120 elements can be added for monitoring (features and colleagues). Swipe on the screen to the left/to the right to move between the pages of Feature keys. You can customize the size of the BLF keys in this menu in Phone App -> Settings > Advanced Settings “X keys per page”. (More info: Advanced Settings) |
Configure BLF keys
BLF keys must be configured in Collaboration -> Settings -> Feature keys / or in WMS (more info: https://manuals.wildix.com/function-keys-blf-keys-wp/Collaboration User Guide)
Example of BLF keys configuration in Collaboration:
...
Personal and Account settings
- Account: Login to Wildix Phone application
- Personal:
- Mobile
Ringtone: Ringtone playback and selection. A ringtone chosen in this menu is applied to all call classes. In case you want to choose separate ringtones for each call class, you can do it in Call classes settings (consult Call features for each call class, External / Blacklist / Whitelist section)
Note Note: You can also upload audio files to this menu and use them as ringtones. Check Upload the ringtone for details.
Supported audio formats: mp3 and wav.
- Ringtone volume: Adjust the volume level
...
User Guides on Integration with some Intercoms are available on https://confluence.wildix.com/label/DOC/doorphoneDoorphone integrations.
=Configuration of intercoms for sending video stream before answer and adding an unlock button: Intercoms integration with Wildix - Video before answer and Unlock button.
...