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The feature allows changing a real user's number and substituting it with a false identity. The . When placing a call, the identity number prefix is automatically added to the called number and saved in History . The configuration can be set up for both internal and external outgoing/ incoming calls.

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When placing an internal call, a real user's extension is replaced with the identity of a false extension. 

Limitations (only for internal calls): 

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Step 3. Add BLF keys "Identities" or "Line" (available starting from WMS v. 4.03.44914.04):

• Go to Users -> select a user or multiple users
• Click Edit preferences -> Settings -> Function keys

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• Add "identities_routing" to Included procedures of Dialplan for managing incoming calls:

  Note
  Make sure "identities_routing" is placed before "pbxinternal" if you configure it for internal calls.

  
  

Usage 

Feature code "Identity" 78

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• Press BLF "Identities" on WP4X0 or WelcomeConsole
• Select the identity from the list of all available identities 
• The selected identity is indicated on the screen and displayed instead of a real user's number during outgoing calls 

BLF key "Line" 

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• Press BLF key "Line" on a phone. Its on WP4X0 or WelcomeConsole. When it is selected, LED indicator becomes steady blue
• Dial a number you wish to callThe identity number prefix is automatically prepened to a called number

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