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This document explains how to add and use Collaboration WebAPI which allow integrating of Wildix Unified Communications capabilities into web applications and external software (CRM, ERP, Fias/Fidelio). Updated: December 2020 WMS Version: 5.0X / 4.0X Permalink: https://confluence.wildix.com/x/MwFuAQ |
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| If WMS version of your PBX is 4.02.44435.37 and higher and you have previously downloaded and integrated WebAPI JavaScript Library, you need to update it manually in order to ensure compatibility with the new Presence Server (available starting from the mentioned WMS version). |
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Starting from March 2018, the latest versions of the most popular web browsers drop support for cross-requests for the protocol schema "file://". To continue using WebAPI, you need to add the domain (Wildix domain in format www.wildix.com in case you are using our online demo and your domain in case you are using WebAPI on your web server) to the whitelist in WMS Settings -> PBX -> Security; see documentation: Domain Whitelist (Allow Origin). If you are having issues with accessing Wallboard or Hotel Manager, read the chapter Access WebAPI Demo. |
| Table of Contents |
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Introduction
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Starting from WMS v. 5.02.20201015.2, a new version of the library is available. The library supports the new oAuth2 authorization and it is recommended to use it in order to ensure more secure performance of your integrations.
Developer's Documentation: https://www.wildix.com/webapi/v2/demo/doc/. |
You can download the JavaScript library from the Wildix website or directly from your Wildix PBX using this path:
https://{PBX_IP}/public/wtapi.v2.jsDeveloper’s Documentation is available online.
Read also: PBX Control APIs.
Deprecated vesrsion You can download the JavaScript library from the Wildix website or directly from your Wildix PBX using this path:
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Note: Predictive Dialer requires a special Dialplan configuration, for more details contact Wildix Tech Support or post your request on Wildix Tech Wizards Facebook Group. |
Hotel Manager
Watch the video tutorial (registration is required):
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User who needs to access Hotel Manager should be assigned at least a Business license. If you also need to use call billing feature, you need a Premium license (CDR-View). |
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Note: If you are looking for Fias Hotel integration, read documentation: Hotel Integration - FIAS protocol. |
Wallboard
Watch the video tutorial (registration is required)
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User who needs to access Wallboard should be assigned a Premium license (Interactive Queues are under Premium license). |
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Note: This version of Wallboard is an online demo, which can be used "as is". We provide a JavaScript library which allows a web developer to fully customize this template. Read the chapter Developer Documentation. |
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For access to Wallboard, read the chapter Access WebAPI Demo. |
Example of Wallboard and explanation of counters:
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