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Introduction

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Now you can add rooms in WMS → Users in the same way as you add users. For more information on adding users, please consult WMS Start Guide - Adding users manually.

When adding a room, specify user type - "Room", in this way you will be able to differentiate hotel rooms from normal PBX users:

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To access the Hotel Manager interface, you can use our online demo available at https://www.wildix.com/webapi/hotelManager/.

To access the Hotel Manager page, select the PBX user to use for access to the Hotel Manager interface (receptionist), and make sure that:

• Collaboration web page is open at the same time as the Hotel Manager for that user on the same PC in the same browser

• This user is of "admin" type (otherwise you will not be able to update the guest's name upon check-in):

  
  

• hotel rooms are added to the roster of your user; you can add rooms to your roster from Collaboration → Other → Edit Colleagues (read Collaboration guide - Colleagues (roster) for more information) or in WMS → Users → select a user and click Edit preferences, then scroll down to Roster (read WMS Start Guide - User preferences for more information):

  
  

Now you are ready to access Hotel Manager interface. Go to https://www.wildix.com/webapi/hotelManager/ and click "Settings" icon ("Wheels" icon in the upper right corner) to enter your PBX credentials:

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For the correct charging of call costs, it is necessary to upload pricelists in WMS → Trunks → Pricelists. To download a pricelist template and for the information on how to upload pricelists on the PBX, please refer to the WMS Start Guide - Pricelists:

After you have uploaded a pricelist, do not forget to associate the trunk used for outgoing calls with the priceslist in WMS → Trunks.

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PBX differentiates national calls from foreign calls based on International Prefix in WMS → Dialplan → General settings. Country code in trunk settings is used for number normalization (number is not normalized if country code is empty). It is recommended to create a separate ACL group for hotel rooms, as explained in the chapter Add rooms. In this way you will be able to restrict calls to certain destinations. For more information on recommended ACL restrictions and call class management, please carefully read the document ACL rules and Call classes management.

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Enable PIN bypass for ACL restricted calls

This feature may often be applied to phones located in hotel common areas or in conference rooms. Here is an example:

1. User dials a number that is restricted on this phone (for example, international phone number)

2. User is prompted for the PIN since the call is not allowed from this phone normally

3. User enters the PIN and if allowed based upon the entered PIN, the system routes the call to the restricted destination

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