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Info

In this Quick Start Guide you can find information on how to connect WHS headsets (WHS-MONO, WHS-DUO, WHS-BT), Mono/ DuoLED, DuoLED Bluetooth, WelcomeConsole-EXT  – keypad extension module for WelcomeConsole/ WP490 2015/ WP490G, WorkForce WiFi Dongle, WPEHS – Wireless Headset Adapter for WelcomeConsole/ WP490 2015/ WP490/ WP480G.

Useful links:

Updated: June 2021

Permalink: https://confluence.wildix.com/x/Ygo8AQ


Table of Contents

WHS – Wildix Headsets

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When connected, the headset’s blue and green LEDs turn on for several seconds and a voice prompt says "Connected".


Connection to WorkForce/ WelcomeConsole

  • Connect a USB dongle (e.g. Jabra Link 360/370) to your PC  
  • Install and run dedicated software for the USB dongle (e.g. Jabra Direct)
  • Make sure the headset is switched on, press and hold the receiver button Image Added
  • Follow instructions of the desktop software for pairing the USB dongle and the WHS-BT headset
  • When paired, connect the USB dongle to WorkForce/ WelcomeConsole


Answer / End a call

Proceed as follows:

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Note

Notes:

  • Min. required WorkForce firmware version 65.145.4.12
  • Available only as a HWaaS item 

Packing list

  • 1 x WorkForce WiFi Dongle

  • 1 x Type-C adapter

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