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Update repository: rel50. In case of automatic upgrade, make sure to specify the current repository.

Link for sharing: https://confluence.wildix.com/x/ToBtB

Other changelogs: https://www.wildix.com/new-releases-and-updates/

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Warning
Important for WMS network in WMS 5.03:
  1. For correct behavior of WMS network, first update Server PBX and then Client PBXs
  2. In case of updating from WMS versions lower than 5.02, make sure that your WMS Network credentials correspond to the new security requirements and only then proceed with updating the PBXs:
    • Login: 13 characters, it's required to use lowercase letters and digits [a-z 0-9]
    • Password: 24 characters, it's required to use lowercase, uppercase letters and digits [A-Z a-z 0-9] 
  3. After upgrade WMS network to 5.03, for the correct work of calls between nodes, the following ports must be opened: 443 (or custom secure port) + RTP ports (on SIP-RTP page)



Warning

Starting from June 14, WMS Stable Release Candidate 5.04.20220608.1 becomes gradually available in different countries/ regions, according to the schedule below:

  • June 14: upgrade available for the PBXs related* to Estonia, Finland, the UK, Denmark, Sweden, the Netherlands, India, Australia
  • June 15: the United States, Canada, Latin America
  • June 16: Germany, Austria, Switzerland, Italy
  • June 17: France, Belgium, Spain

*Note: PBX is considered “related to a certain country” based on the Wildix sales manager assigned to the Partner, and not on the physical location of the system or the customer. 

WMS Stable Release Candidate 5.04.20220608.1 Date: 09 June 2022

New Features

[WMS-10874] - x-ca: added support for scheduled reports in x-caracal

How-to:

  1. Go to x-caracal -> "Setup" -> "Schedules/ Alerts"
    Note: The "Setup" menu is available only for a manager who is a user with Admin user type.
  2. Configure the report settings under "New Scheduled Report": enter destination email (you can add multiple emails, separated by comma), select the reports to be sent, queues, time range, cron configuration.
  3. Tick off the checkbox next to "Active" and click "Save". The report appears in the list of Scheduled Reports and Alerts on the right, where you can modify or delete it.

Documentation: https://confluence.wildix.com/x/FAEzBQ 

[WMS-13623] - x-ca: added French, Portuguese, and Spanish localizations of x-caracal  

Improvement

[WMS-13974] - sys: for improved security, closed the following unnecessary ports on the PBX: 

  • TCP/ UDP 111
  • TCP 53
  • TCP 389
  • TCP 636 

Fixes

[WMS-12150] - sys: fixed a rare issue in which users faced “Your connection is not private” error message when trying to access Collaboration 

[WMS-13893] - sys: fixed an issue in which Collaboration occasionally crashed after a colleague received a call from contact in external phonebook, in case caller name lookup was enabled and the contact name contained non-ASCII characters 

[WMS-13950] - sys: fixed a rare issue in which there was no audio during a call in Collaboration 

[WMS-13992] - col: fixed an issue in which “Hide offline users” feature in Collaboration didn’t work unless the page was refreshed or other changes were made, after upgrade to WMS 5.04 

[WMS-14025] - wms: fixed an occasional one-way audio issue on WP phones which happened in the following case: a call from WMS network was made to a WP phone, the WP phone made semi-attended transfer with Direct RTP to another WP phone in the same network; custom codecs were configured on the PBX

[WMS-14038] - sys: fixed an issue with CLASSOUND in which after trying to send SMS to an incorrect number, SMS daemon crashed and further SMS were not sent  

[WMS-14106] - sys: fixed an occasional issue during calls from MS Teams with teams4wildix integration to external numbers with IVR, in which attempts to enter some digits failed as DTMF tones were not recognized by the PBX 

[WMS-14250] - col: fixed an issue when it wasn’t possible to start a call via Collaboration on Google Chrome 103 beta

WMS Stable Update Date: 06 May 2022

Additional package:  5.04.20220506.5

Improvement

[WMS-12815] - sys: added support for import of contacts from Hana DB

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  • Go to WMS -> Users -> Phonebooks
  • Select/ create a phonebook and click "Import"
  • Select Hana DB as Backend
  • Enter credentials and Database name
  • Click "Save and Import"

Fixes

[WMS-13922] - col: fixed an issue in which names of some fields (VAT ID, Document type, Document number) were not displayed in Collaboration -> Phonebook -> contact details

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[WP-202] - dev: fixed an issue in which WorkForce occasionally rebooted in case DuoLED-BT headset was used and which also led to no audio during calls after the reboot

WMS Stable 5.04.20220425.1 Date: 27 April 2022

Warning

IMPORTANT: This version will be available only for PBXs related to the countries according to the schedule (see above)! 

You can use rel50rc repository for manual upgrade of your PBXs if you want to try this version right away.

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Note: In Q2'22 the access to PBX with the serial number in the domain will be impossible. Please use PBX name instead

Fixes

[WMS-9812] - col: fixed an issue in which pop-up notification for BLF key “Call group” didn’t work correctly and wasn’t cleared in Collaboration after the call was answered, if there were 2 simultaneous calls to the Call group 

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WMS Stable Hotfix Date: 13 April 2022

Additional package: cw-5.04.20220413.1

Fix

[WMS-13730] - sys: fixed an occasional issue in which after closing Collaboration app on mobile (iOS and Android), users didn’t get incoming Call group calls

WMS Stable Hotfix Date: 12 April 2022

Additional package: 5.04.20220412.1

Fix

[WMS-13842] - wms: fixed an issue in which sync of contacts via CardDAV stopped working after upgrade from WMS 5.03 to 5.04

WMS Stable Hotfix Date: 11 April 2022

Additional package: 5.04.20220411.1

Fix

[WMS-13846] - wms: fixed an issue in which check-in via Hotel Manager was not possible after upgrade to WMS 5.04.20220325.8

WMS Stable Hotfix Date: 25 March 2022

Additional package: cw 5.04.20220325.8

Improvements

[WMS-12715] - x-ca: allowed access to REST API on x-caracal

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[WMS-13663] - col: fixed an issue in which Collaboration interface was in English though Estonian language was set

WMS Stable Version 5.04.20220309.1 Date: 10 March 2022

New Features

[WMS-10417] - wms: added possibility to assign W-AIR headsets and handsets to users via a new tab in WMS: Devices -> W-AIR Devices

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[WMS-13537] - col: removed Russian from the supported languages in Collaboration and WMS

Fixes

[WMS-9015] - sys: fixed an issue of no CDR record created for an incoming call to a Call group, if the call was answered with the BLF Function key Call group and the Call group Dialplan included Record call application

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WMS Stable Version 5.03.20220127.1 Date: 27 January 2022

Fixes

[WMS-12577] - sys: fixed an issue in which after upgrade of PBX, the ESPA monitor stopped working and its package was reinstalled, overwriting existing configurations with default ones

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[WMS-13143] - dev: fixed an issue in which WorkForce didn’t play opus files if user language was English, after upgrade to WMS 5.03.20211222

WMS Stable Version 5.03.20211222.2 Date: 22 December 2021

New Features

[WMS-12620] - sys: added logic for compliance with E911 on the WP/ WorkForce/ WelcomeConsole/ W-AIR/ FXS devices that initiate an emergency call via CLASSOUND

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  • increased background noise and too loud default microphone level in handsfree mode
  • muffled sound between two WorkForce devices
  • background noise in the handset's speaker
  • muffled audio on WiIdix DuoLED and DuoLED BT headsets connected to WorkForce if users spoke at the same time
  • WorkForce volume level higher than on WP480GR3

WMS Stable Hotfix Date: 18 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12263] - sys: fixed an issue of call drop in Collaboration and no media on WP which occurred when Collaboration user, being on a call with WP phone user, turned on personal call recording after completion of attended transfer under the following conditions:

  • the system was upgraded to WMS 5.03
  • g729 transcoding was enabled in /etc/callweaver/sip.conf

WMS Stable Version 5.03 Date: 12 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12317] - classound: fixed a rare one-way audio issue on CLASSOUND calls, which occurred due to incorrect processing of RTP Keep Alive by a remote carrier

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Additional packages: ca-certificates_20200930, x-caracal_5.03.20210929.1, cw-5.03.20210930.1, sipproxy_5.3.6-5.03.20211001.1

Fixes

[WMS-12270] - x-ca: fixed an issue in which Agent information was duplicated in x-caracal Agent reports if the Call group strategy was Call All 32

[WMS-12291] - sys: updated the SSL certificate to ensure correct work of Wildix services

WMS Stable Version 5.03.20210927.4 Date: 27 September 2021

Improvements

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Note: to disable this option, change the value of the variable to “no”: QUEUE_FAST_RECALL=no. If you delete the variable, the option won’t be disabled.

Fixes

[WMS-12139] - sys: fixed an issue when in some cases firmware update of W-AIR handsets failed after the PBX was upgraded from WMS version 5.02 to 5.03

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[WP-148] - dev: fixed an issue in which microphone volume on WorkForce got much higher after WMS upgrade to 5.03

WMS Stable Version 5.03.20210910.1 Date: 10 September 2021

Fixes

[WMS-11233] - wms: fixed an issue in which the Call group notifications manager received a false missed call notification if a member of the Call group parked a call

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Warning

Important for WMS Network:

  1. For correct behavior of WMS Network, first update Server PBX and then Client PBXs
  2. In case of updating from WMS versions lower than 5.02, make sure that your WMS Network credentials correspond to the new security requirements and only then proceed with updating the PBXs:
    • Login: 13 characters, it's required to use lowercase letters and digits [a-z 0-9]
    • Password: 24 characters, it's required to use lowercase, uppercase letters and digits [A-Z a-z 0-9] 
  3. After upgrade WMS network to 5.03, for the correct work of calls between nodes, the following ports must be opened: 443 (or custom secure port) + RTP ports (on SIP-RTP page)

New Features

[WMS-10454] - sys: added possibility to deliver Kite group chat requests to all call group members simultaneously 

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Automatic removal of contacts applies, in case the option “Remove existing contacts which are not received from the backend“ is enabled. This improvement can be useful on big installations, where users are imported from an external source, and dummy (virtual) users with service licenses (e.g. part orbits, group managers, etc.) are created and kept locally.

Fixes

[WMS-8131] - sys: fixed an issue where in some rare cases a voicemail received from another user could end up in a hidden voicemail folder

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  • The issue affected FXS r3 gateways with firmware versions 27.81.10.15, 27.81.10.16, 27.19.10.15, 27.19.10.16.

WMS Stable Version 5.02.20210722.1 Date: 3 Aug 2021

Fixes

[WMS-11208] - sys: fixed no media issue after attended transfer in case transcoding was enabled between codecs g729 -> g729 -> g711

[WMS-11554] - wms: fixed incompatibility of Collaboration Web Phone with Google Chrome v. 93 (due to be released on Aug 31)

WMS Stable Version 5.02.20210518.1 Date: 19 May 2021

Hotfixes

[WMS-11220] - wms: fixed an issue with impossibility to access Collaboration via Google Chrome v 91 if:

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WMS Stable Hotfix Date: 14 May 2021

Additional package cw 5.02.20210514.1

[WMS-11242] - sys: fixed an issue in which under rare conditions it was impossible to receive/ make calls, after WMS release 5.02.20210416.1

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[WMS-10872] - wms: added a warning message showing license overuse while creating, editing or importing users

Fixes

[WMS-8663] - sys: fixed an issue in which a Call Group member stopped receiving CG calls if Force Call Forward was enabled to an external number and answered from that number

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[WP-45] - dev: fixed an issue with Voicemail notifications not working on WorkForce 

WMS Stable Hotfix Date: 26 March 2021

Additional package: cw 5.02.20210326.1

[WMS-10827] - sys: fixed an issue with PBX engine being restarted by monit in some rare conditions after upgrade to WMS 5.02

WMS Stable Version 5.02.20210312.1 Date: 12 March 2021

Fixes

[WMS-10798] - col: fixed an issue with Collaboration Native App v. 2.1.6 not working after upgrade to WMS 5.02

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WMS Stable Version 5.02.20210305.1 Date: 05 March 2021 

Fixes

[WMS-10551] - col: increased the width of a drop-down list showing live search results in Collaboration

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WMS Stable Version 5.02.20210223.1 Date: 01 March 2021 

New Features

[WMS-7551] - sys: added support for online streaming of mp3 http/ https sources as music on hold

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Documentation: How to disable updates for BLF keys configured for call group members with Call All strategy .

Fixes

[WMS-6925] - col: fixed an issue with an original caller name being displayed in CDR-View instead of a modified one for trunk calls if Dialplan application "Set -> Caller name" was used

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  • fixes an issue with W-AIR Base Stations restart on each SIP login or logout
  • adds possibility to get location of the nearest W-AIR Base Station in case of emergency alarm triggered on W-AIR Handset (init. ticket WMS-9671)

WMS Stable Version 5.01.20201006.1 Date: 13 October 2020 

Improvements

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[WMS-9816] - api: security improvements for Zoho integration

Fixes

[WMS-8184] - col: fixed an issue with popup notifications being not displayed for BLF key "Call group" with disabled "Audio notification" option

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[WMS-9672] - dev: new firmware for W04FXO r3 v. 27811011 includes performance optimization

WMS Stable Version 5.01.20200923.1 Date: 23 September 2020

Fixes

[WMS-9612] - sys: fixed no audio issue for calls between 2 PBXs in WMS Network located in 2 different routable LAN networks

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WMS Stable Version 5.01.20200914.1 Date: 16 September 2020

The current version includes the following changes along with generic security improvements:

New Features

[WMS-9325] - wms: added possibility to access storages and NTP Server menus before PBX activation

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[WMS-9727] - col: improvements for customer feedback option in Collaboration

Fixes

[WMS-7345] - sys: fixed an issue with outgoing fax queue being blocked after the first unsuccessful attempt

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WMS Stable Version 5.01.20200605.5 Date: 05 June 2020

New Features 

[WMS-7199] - sys: added support for direct RTP between Kite and Web phone 

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  • all devices, except GSM trunks (W01GSM and DaySaver) use TLS transport on VM/ HW PBXs (previously it was supported on Cloud PBXs)
  • "Use TLS / SRTP for local devices" option in WMS Settings -> Settings -> PBX -> SIP-RTP is no longer supported and will be deleted from the web the interface later
  • use custom provisioning parameter "SIPTransport" (https://confluence.wildix.com/x/KQg8AQ) to set another protocol

Fixes

[WMS-8345] - col: fixed an issue in which CDR-View didn't work with a large number of excludes 

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