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The Document describes what is Wildix Integration Service (WIService), the installation process and available features. Created: February 2019 Updated: April 2022 Permalink: https://confluence.wildix.com/x/EgAeAg |
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Integration service (WIService)
Wildix Integration Service (WIService) is a component that is required to be installed in order to use CDR-View, Popup App, WebRTC Phone Direct RTP (Windows, removed starting from WMS v 4.02.44497.40), URI dialing (sip-tel-wildix), Headset integration, screen sharing, Fax Printer, and Outlook integration (detailed information about these components can be found in Extensions chapter chapter of Collaboration User Guide). Also, starting from v. 3.6.3 (on Windows) and v.3.7.2(on macOS), WIService is accountable for automatic updates of Collaboration native app.
WIService integrates with Mac OS Contacts: macOS contacts lookup and call generation.
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- Click on the WIService icon -> About
- If an update is available, there is the Update button. Click on it to update the service:
WIService and Collaboration native app
Starting from v. 3.6.3 (on Windows) and v.3.7.2(on macOS), WIService includes updates of Collaboration native app. And starting from WIService v. 3.7.4 and Collaboration native app v. 2.4.2, the menu bar icons of WIService and Collaboration native app were merged and WIService menu includes "Show collaboration" and "Exit collaboration" options:
Supported features
After installation of WIService, the following features become available:
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The features allow you to share your screen with other users and let them take remote control of your device.
Details: Collaboration User Guide.
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