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Note: you can also receive push notifications to your Apple watch. Go to iPhone Watch -> Notifications -> Collaboration and enable receiving notifications. Show app on Apple watch. |
Warning |
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NOTE: The latest Apple requirements for iOS 13 SDK change the behavior of push notifications compatibility. After upgrading the app at least to v. 8.0.45765, a user needs to open it to update a new push subscription. Otherwise, all non-call push notifications (chat message / missed call message) are sent to the app as a call containing own user caller name.
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Sync of enterprise phonebooks
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Sync of enterprise phonebooks is not necessary: live search in PBX phonebooks is supported directly from Dialpad. |
- Go to iPhone Settings -> Passwords & Accounts
- Select Add Account
Select Other
- Select Add CardDAV Account
Enter the Server name (PBX domain name or IP), User name, Password and Description
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Note |
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Note: Before using the feature, configure function keys (FK) in Collaboration -> Settings -> Function keys. Starting from v. 8.10.55932, it is possible to configure up to 40 FK. For more information, read Collaboration Guide, Function key section. |
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Note |
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Note: To delete a chat session with a user, swipe it left. Chat may be unavailable if it is globally disabled on the PBX with custom config parameter COLLABORATION_CHAT_ALLOW=false. Documentation: Custom config parameters List |
Start a chat session from live search results
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Note |
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Note: Post-it functionality may be unavailable if it is globally disabled on the PBX with custom config parameter COLLABORATION_CHAT_ALLOW=false. Documentation: Custom config parameters List |
Send Call me back
- Start a chat with a user
- Tap +
- Select the option Call me back
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Note: The option is available only to CLASSOUND users in US, Canada and UK (for UK, the relevant United Kingdom (2-way SMS) CLASSOUND DID is required). For more details, check documentation How to send and receive SMS/ MMS via CLASSOUND. |
Requirements
- Min. supported versions:
- WMS: 5.03.20210826.1
- iOS mobile app: 8.1.45805
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- Open a chat session with a user who sent an invitation
- Tap on the invitation - the message includes title of the conference, time, and link to open the conference
- Select Join to access the conference via Wizyconf iOS App or Call to access the conference in audio-only mode. Follow Wizyconf Videoconference User Guide for details
Tap Join this meeting using the app to enter the conference:
Upon the first access via the App, you need to enter your name, the conference ID is already present:
When you are inside the conference, you can adjust different settings by tapping on Three dots icon: enable low bandwidth mode, enter tile view, raise your hand and send a reaction:
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The Call groups tab provides support for Call Group notifications manager feature.
Note |
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Note: Starting from Beta version 8.7.55904, the Call groups tab is displayed only in case Call group notification manager is set up. Documentation: How to set up the Call Group notifications manager feature. |
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Note |
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Note: after you log out, you will no longer receive calls and messages. |
Request removal of user's personal data
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Appendix 1. Apple watch extension
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Note |
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Notes:
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Apple Watch extension allows you:
To see/ set status from watch (see full status, e.g. "away XXX until yy.zz.mmmm"/ set only away, dnd, online, offline)
To view all active calls:
To control all active calls: answer/ hang up/ put on hold:
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