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On this page, you can find documentation about x-hoppers – Wildix wireless headset solution that allows fast and easy communication for retail stores.

Created: May 2022

Updated: April 2024

Permalink: https://wildix.atlassian.net/wiki/x/Th-OAQ

Other x-hoppers documentation: x-hoppers Admin Guide, x-hoppers datasheet

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There are two options to mute/ unmute to speak in the broadcast:

  1. Call button: press and hold the button to get unmuted. You stay unmuted only while pressing the button. When the button is released, the headset goes back to mute.
  2. Mute button (Hands-free mode): press the button to unmute and be able to speak in the broadcast. All people in the broadcast can hear you. You stay unmuted till the Mute button is pressed again or till the headset is placed on the charger.

Muting the broadcast

To mute the broadcast, double-press the Call button. Audio from the broadcast gets muted for 60 seconds by default, unless another timeout was configured by Admin.

To unmute the broadcast before the 60-second timeout, double-press the Call button again.

Volume Control

Press Volume+/ Volume- buttons to increase/ decrease the volume of the broadcast.

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  • To end a call and return to the broadcast, double-click on the AUX Function button.

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