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In this Quick Start Guide you can find information on how to connect WHS headsets (WHS-MONO, WHS-DUO, WHS-BT), Mono/ DuoLED, DuoLED Bluetooth, WelcomeConsole-EXT  – keypad extension module for WelcomeConsole/ WP490 2015/ WP490G, WorkForce WiFi Dongle, WPEHS – Wireless Headset Adapter for WelcomeConsole/ WP490 2015/ WP490/ WP480G.

Useful links:

Updated: January 2023


Table of Contents

WHS – Wildix Headsets


  • Press Volume Up to increase the volume
  • Press Volume Down to decrease the volume

Factory resetReset the Headset

  • Press and hold Mute button and then connect the Headset either to the charging cable or the Base Station
  • Keep Mute button pressed for two seconds after connecting the cable
  • These steps will lead to a reset of the Headset




  • Min. required WorkForce firmware version
  • Available only as a HWaaS item 

Packing list

  • 1 x WorkForce WiFi Dongle

  • 1 x Type-C adapter