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This Article explains what happens if Partner has overdue invoice payments. Created: January 2022 Permalink: https://wildix.atlassian.net/wiki/x/ng7OAQ |
Partners with overdue invoice payments receive a warning notification on the 2nd day of the overdue. In 5 days the ability to order HW / HWaaS is blocked.
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Partners receive the following email notifications:
- Notifications about restricted HW and HWaaS ordering: on the 5th, 10th, and 15th day of the overdue
- Notification about locked Portal functionality: on the 30th day of the overdue
- Notification about stopped services: on the 35th day of the overdue
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