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Info

This Guide describes Microsoft 365 integration. Microsoft 365 (formerly Office 365) is a group of software (such as Word, Excel, Power Point, etc.) and services (like for example file storage and sharing or voicemail) provided by Microsoft to subscribers only.

Wildix supports phonebooks and calendars sync, Outlook and MS Teams integrations.

WMS Version: 5.03

Created: January 2022

Updated: July 2022March 2024

Permalink: https://wildix.atlassian.net/wiki/x/MQnOAQ

Table of Contents

Introduction

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  1. Go to WMS Settings -> PBX -> Integrations
  2. Navigate to Microsoft365 tab
  3. Tick off the User phonebooks checkbox and click Enable 

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  4. Log in to your Microsoft account and click Accept to give the required permissions: 
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To stop the sync, click Disable

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After the sync is enabled, Microsoft 365 calendar events are synced with Collaboration and updates user status in Collaboration. When the event starts, user status in Collaboration is changed to DND. The name of the event is displayed as a status message by default unless manually changed.


Starting from WMS 5.04.20220309.1, it is possible to manage status mapping via Collaboration -> Settings -> Microsoft365 tab.


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Microsoft Teams Integration

The Integrations allows you to integrate Wildix PBX with MS Teams. There are 2 available modes:

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Note

Outlook vs MS 365 Calendars sync

  • Outlook Integration runs locally on your PC, you need to install a special plugin
  • Microsoft 365 Calendar sync is cloud-based, you don't need to install any plugin
  • Starting from WMS 5.04.20220309.1, in case both native Outlook and Microsoft365 integrations are enabled, Microsoft365 integration has higher priority and the Outlook tab is replaced with Microsoft365 in Collaboration Settings. 

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