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Info

This guide explains in detail each Dialplan application and provides practical examples and use cases.

Updated: August 2023

Permalink: https://wildix.atlassian.net/wiki/x/ahDOAQ

Table of Contents


Basic information on how Dialplan works: Dialplan: How does it work?

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Note

Notes:

  • The support starts from WMS 6.01.20221019.4
  • Besides configuring Speech-to-Text in Dialplan, you can use a script that saves all recorded data  into one file and passes to a database. See the document for details: How to Set Up Wildix Speech to Text

Dialplan application Speech to text allows to create an automatic system that asks the caller some questions, recognizes the answers, and lets you save the recorded files.

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Tags can be also set via Wildix Collaboration (read the Wildix Collaboration Guide). Tags set via Collaboration have more priority over tags set up via Dialplan.

  • Language: select the language among

    the supported ones

    the available ones 

    Note

    Note: The selected sound package should be enabled in the system (WMS -> PBX -> Language & region -> Sound packages), otherwise English is used.


In this language the system audio messages are played to the caller.

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