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This Guide explains how to set up and use Meeting Scheduler allowing Guest Users to access Agents' calendars and schedule meetings with them.

Other x-bees documentation: x-bees documentation.

Created: July 2022

Updated: July 2023

Table of Contents

Introduction

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Sync of users from Azure AD is performed basing on the Primary email address: user’s primary email in Azure AD and in WMS should match. User’s primary email address can be changed by an administrator
New custom calendars are added once a day at night when fully synced or as soon as they are updated (e.g. renamed)
In order for avatars and icons to be displayed in emails about calendar events in Outlook, the user must confirm that they trust the no-reply@x-bees.biz address com address (this can be done directly through the notification from Outlook, displayed in the header of the mail).
On the Kite Settings -> Calendar Settings page, working hours correspond to the settings from Outlook. A lunch break from 1 pm to 2 pm is available. Time zone value is also synced, but time zone name may differ.

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where “dd.mm.yyyy” is the start date, “dd.mm.yyyy” is the end date, and “meeting%20subject” is the subject, for example:

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in 1-1 widget
by direct link to the Meeting Scheduler shared by a specific Agent, e.g. https://app.x-bees.bizcom/kite/ksenia.babych@wildix.com/schedule

To schedule a meeting, proceed with the following steps:

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Specify a subject, duration (by default, meeting duration is 30 min) and choose an available slot (it is possible to schedule a meeting a month in advance at maximum)
Click Schedule
Log in if required

The meeting is scheduled

Note
Note: Starting from x-bees Web v. 1.15.1.409630, maximum 2 scheduled meetings with one agent are allowed. Further meetings with the same agent can be scheduled after at least one of the meetings has passed.

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