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This document describes how to exchange SMS messages using CLASSOUND service.

Created: August 2020

Updated: November 2022April 2023

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Min. supported versions:
- WMS: 5.03.20210826.1
- iOS mobile app: 8.1.45805
- Android mobile app: 5.02.06
The UK Country Code (+44) set in WMS Settings -> PBX -> Language and Region
Available for new mobile number +447: United Kingdom (2-way SMS) CLASSOUND DIDs

Usage

Two-way SMS via CLASSOUND allows both sending and receiving SMS within the UK:

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Note

Notes regarding sender same:

The following symbols are supported in the sender name: a-zA-Z0-9@£$¥èéùìòÇØøÅåΔ_ΦΓΛΩΠΨΣΘΞÆæßÉ !"#¤%&()*+,-./:;<>=?¡äöñüà
Non-latin capital letters are converted to small letters, e.g. "Ö" -> "ö"
Maximum 10 symbols are allowed in the sender name, longer sender names are cut.
Unsupported symbols in the sender name are converted to “to the nearest similar letter (e.g. "â" to "a") or the“?“ sign.

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It is also possible to send mass outgoing SMS via API. Check the relevant section of this guide for detailed instructions: Mass SMS sending via API.

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