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Info

This guide will lead you through the process of the HubSpot Integration usage, starting from installation and ending with practical examples for call placing. 

Requirements: 

Updated: November 2021

Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/CoAyB6gXOAQ


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  • Click-to-call working from the Contact page

  • Outgoing call popup


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Setup the HubSpot Integration

  • Proceed to the installation link
  • Click on Install Wildix App button
  • Choose an Account where you want to use the integration 

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  • Wait until the integration installation will be finished
  • Close the installation link

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On the first attempt to use click-to-call, it is mandatory to click Allow in the Integration Service Pop-up. 

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Making a Call Using Click-to-Dial from the contact record header 

  1. Go to the Сontact page.
  2. Click the call button at the header of the record. The HubSpot Call popup will appear. 

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    Note

    This Step will be done only once per installation. 


  3. Click on Call Provider and choose Wildix from the drop-down list

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  4. Click on Call from browser button to place a call.
  5. The control popup with a name and hang-up button will appear in the middle-right corner of the page. 

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Making a Call Using Click-to-Dial from the contact record call tab

  1. Go to the Сontact page.
  2. Click on the Calls tab at the top navigation bar

  3. Click on Make a phone call button. 


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  4.  Click on Call from browser button to place a call 
  5. The control popup with a name and hang-up button will appear in the middle-right corner of the page. 

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