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Wildix Business Intelligence (WBI) is a pure innovation--a set of services that, thanks to Artificial Intelligence (AI), allow businesses to significantly automate and streamline their daily processes and communication. Updated: February October 2023 Permalink: https://wildix.atlassian.net/wiki/x/nxTOAQ |
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Premium License
Monthly / Yearly / Five year subscription on Per User PBXs (not available on Lifetime PBXs and Per Service PBXs)
CNAM (Worldwide Phonebook) service is available only for CLASSOUND-enabled PBXs in the USA and Canada starting from WMS v. 6.02.20230201.1.
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Supported language: en / en-us Starting from WMS Beta 6.03.20230424.1, the supported languages include: it / de / fr / nl / es / es-us. |
The feature is available for internal and external (available starting from WMS 5.02) calls. Additionally, to enable it for external calls, you need to use Global Dialplan variable REPORT_USER_STATUS_FOR_EXT_CALLS.
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Just write down your text, select the voice and generate the audio file. You can adjust volume , pitch and pitch. Save the file once you are satisfied with the output and use it in Dialplan when you need it.
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Note: Starting from WMS 6.04.20231012.1, the following characters are allowed in the audio file name: |
Watch the video:
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https://youtu.be/ljHQPyi2bSs |
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With the help of Speech Synthesis Markup Language, you can make your TTS responses seem more like natural speech. Consult TTS Synthesis Markup Language for details. |
CNAM service (Worldwide Phonebook)
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The feature Starting from WMS v. 6.02.20230201.1, the service is available for CLASSOUND-enabled PBXs in the USA and Canada, regardless WMS licensing, starting from WMS v. 6.02.20230201.1. |
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. Prior to the mentioned version, it is available for all systems under Premium license. Important: The service will stop working in June 2023 for non updated PBXs . |
With Caller Name Lookup service you will always know who is calling you, showing whether the call is coming from a mobile or fixed network, even if the person is not present in the enterprise phonebooks or is calling from a different phone number or the caller name could not be defined.
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