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Info

This guide leads you through installation of W-AIR Base Sync Plus and setting up a W-AIR DECT Network in which the bases sync over LAN.

W-AIR Base Sync Plus and Sync Plus Outdoor support starts from WMS 5.01.

Useful links: 

Updated: January 2023November 2024

Permalink: https://wildix.atlassian.net/wiki/x/PgjOAQ

Table of Contents

Watch the video tutorial about setting up a W-AIR Multicell Network (registration is required):

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To unregister the handset:

a) Via the handset:

  1. Log out (register to “unknown” account) by calling the Feature Code “Login” (“99” by default)
  2. Select Deregister in the Connectivity menu of the handset
  3. Enter the Pin Code “0000”, then press Yes

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b) Remove W-AIR

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You can assign W-AIR handset to a user via the handset itself or via WMS (starting from WMS 5.04.20220309.1).

Assigning via the handset

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slot via WMS: 

Note

Note: The option is available starting from WMS 6.08.20241101.1

  1. Go to WMS -> Devices -> W-AIR devices
  2. Choose the device you want to unregister and click Delete W-AIR slot:

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  3. The following notification gets displayed:

    Image AddedTo apply the changes, go to Devices tab, select the relevant W-AIR base station and click Configure/ Sync device:

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Step 4. Assign a W-AIR Handset to a User 

You can assign W-AIR handset to a user via the handset itself or via WMS.

Assigning via the handset

  1. Switch on your phone and wait till the system assigns you an “unknown account” and the coverage indicator turns active
  2. Dial the Login Feature Code (“99” by default)
  3. Enter an extension number and PIN (= the first five symbols of the user WEB password)

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Note

Admin password is also accepted.

Assigning via the WMS

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WMS

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  1. Go to to WMS -> Devices -> W-AIR devices
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  2. Choose the handset and click Assign to user:

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  3. Enter user extension and click Save


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  • Fix parts connected to Aruba HP switch will have expected jitter < 300ns
  • Fix parts connected via 3 layer switch will have expected jitter < 500ns
  • Fix parts connected via 7 layers switch will have expected jitter < 2000ns 

Diagnostics Logging 

Note

The option is available starting from firmware v. 0450b13.

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All the Call Features can be set up in WMS or Wildix Collaborations in User SettingsCollaboration -> User Settings or via Collaboration 7/ x-bees -> Settings -> Calls, or otherwise, directly from the handset, by dialing the Feature Codes of the system.

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Upgrade Procedure of W-AIR system

Note

W-AIR Upgrade logic in WMS 5.03.

Starting from WMS version 5.03.20210709.3, W-AIR System is upgraded according to the following policies:

  • there is 4 hours timeout for W-AIR upgrade
  • if all base stations are upgraded earlier than the timeout is reached, handsets and headsets upgrade is started immediately
  • after 4 hours if some base stations are still not upgraded, devices will be upgraded in any way

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