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This User Guide explains how to use SuperVision and Wildix Phone App. Other useful links:
HW Version: 73.145.2.114 Android app Version: 5.1.1 Created: April 2019 Updated: February 2022 Permalink: https://wildix.atlassian.net/wiki/x/cwnOAQ |
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Current limitations:
SuperVision Changelog: https://www.wildix.com/new-releases-and-updates/supervision-changelog/ |
Packing list
- 1 x SuperVision
- 1 x handset
- 1 x handset cord
- 1 x removable webcam
- 1 x stand
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- User name: extension number or email address of user (login via user name is no longer supported in WMS 4.0X)user
- Password: user WEB password
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- To participate in a conference, you must be invited by a PBX user. You receive the invitation to chat
- Tap the invitation link to access the conference
- Select Join to enter the conference room or Call to access the conference in audio-only mode. Follow Wizyconf Videoconference User Guide for details
- To leave the conference room, tap Exit the conference (X)
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- Update source: allows installing “beta” versions (changelog and upgrade instructions: Wildix website)
Check for Updates: tap to search for new versions; in case the new version is available, follow the instructions on the screen to upgrade
Note Note: The possibility to deploy a local upgrade server for SuperVision starting from version 2.9.95 and WMS 4.0195
In cases when the phone cannot get firmware from firmwares.wildix.com server (for example, connection to the server is blocked from the phone; PBX doesn't have access to the server), you can deploy a local upgrade server and indicate it in WMS Settings -> Tools and utilities -> Upgrade -> Custom firmware server. Please contact Wildix Support for details.
- Ringtone: select the ringtone playback mode in case headset is connected: Headset / Speaker / Headset+Speaker (ringtone is played one time to headset and then to speaker)
Initiate video calls (On / Off): when On, video is automatically started upon starting an audio call
Note Note: Starting from WMS 3.85.35510, you can receive video from doorphones, even when the option is disabled.
- Audible DTMF (On / Off)
Automatic upgrades (On / Off); when Off, an additional option Notify of new versions – On/Off is displayed
Note - auto upgrades = On
New Android FW is installed during the night, no confirmation is needed; Phone App is automatically downloaded but need your confirmation to be installed - auto-upgrades = Off
notify of new versions = On
Only notification about new version (Android FW / Phone App) is displayed, new version is not installed automatically - auto-upgrades = Off
notify of new versions = Off
No auto-upgrade and no notification about new versions
- auto upgrades = On
Allow usage of other VoIP Apps (On / Off): when On, Phone app does not open automatically during an incoming call
Note Note: We recommend to enable this option for Wizyconf Videoconference.
- EU volume limit (On/ Off): enable/ disable the volume limit
- Show chat notification (On/Off): enable / disable visual new chat message notifications
- Mute notifications during calls (On/Off, enabled by default): disable/ enable sound notifications from third-party apps during a call
- Number of BLF keys:
- 4 keys per page (supported in case 12 or less keys are configured: 3 pages x 4 keys)
- 18 keys per page (supported in case 54 or less keys are configured: 3 pages x 18 keys)
- 40 keys per page (default: 3 pages x 40 keys)
- Preferred video size: the default size is VGA, you can switch to QVGA, 720p
- Integration URL: insert a web application link to allow opening it inside the App
- Default tab: configure to which page the application is moved after an idle timeout specified in Timeout (seconds). The default page is Function keys. You can change it to Dialpad, Function keys, Integration URL or disable at all
- Timeout (seconds): adjust the timeout after which Default tab is automatically opened. The default timeout is 120 sec
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Wildix Headsets compatible with SuperVisionVision: monoaural monaural (WHS-MonoMONO), binaural (WHS-Duo) and bluetooth (WHS-BT).For connection of WHS-BT headset, read the guide: WHS, WP490EXT, WPEHS - Quick Start GuideDUO), MonoLED/ DuoLED, MonoLED-BT/ DuoLED-BT. For connection, check Phones Accessories Quick Start Guide.
Third-party headsets integrated with Wildix: Wildix Compatible Headsets – Jabra, Plantronics, Sennheiser, JPL
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Info on intercoms which are fully integrated with Wildix system: www.wildix.com/integrations.
User Guides on Integration with some Intercoms are available on Doorphone integrations.
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