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The Article explains how to perform reset and recovery of WP First Series. Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/EQmIAQmB7OAQ |
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Note: For reset and recovery of WP4X0 NEW SERIES (START (ex WP410), WorkForce, WelcomeConsole, WP480, WP480G, WP490, WP490G 2015-2016), follow this link: How to perform reset and recovery of WP4X0 2015-2017Start, WorkForce, WelcomeConsole, WP4X0 new generation. |
Table of Contents
Problem
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- Press the central key situated between the Navigation keys and hold it for 6 seconds -> the offer to reset the settings to the factory defaults appears on the screen ->
- Press the soft key OK to confirm
WP400
- Press Transfer key and hold it for 6 seconds -> the LED blinks twice with orange color -> color
- Press quickly the Pound key (#) to confirm the operation -> the operation takes about 10 minutes and is terminated when the orange LED turns on again for several seconds
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Note: how to check the IP address of WP400: Dial: *#90#*90#. The IP Address is read out to you. |
Recovery of WP first Series (for Windows)
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- Download and install TFTP server , for instance [download id=”130″](in our example, PumpKIN is used)
- Create an empty folder “TFTP” on your computer
- Start TFTP server -> click on Options -> insert the path to the TFTP folder, for instance, C:TFTP
- Download the file for your WP phone model, extract it from the archive (unzip it) and copy it to the TFTP folder:
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WP600: SPEAKER
WP500: REDIAL
WP490: CONFERENCE
WP480: SPEAKER
- Release the button after the recovery menu appears on the screen:
WP600: 
WP500:
WP490, WP480 (use the Right Navigation Key to move from one screen to another):
- Enter the following data:
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- Turn on the phone keeping the Transfer key pressed until the LED turns red
- At the end of the procedure the LED changes to blinking orange
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