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We're thrilled to introduce a new feature in WMS that provide provides transparency and control over x-bees and x-hoppers licenses. Now, you can easily assign and view these licenses when creating users, making license management more effective.
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In the previous release, we’ve added the possibility to enable location-based multi-factor authentication MFA feature via custom config parameter. With this version, the activation process becomes more convenient as you can now enable it globally for all users in WMS settings, adding an extra layer of protection to your user accounts.
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Documentation: Dialplan applications Admin Guide.
Use Company Cloud Storage for Backups and Recordings
With In this improvement, you can make use of your company's release, we are introducing the option to use company cloud storage for storing backups . By activating this feature, you can set your company's cloud storage for securely storing backups, ensuring your data is not only protected but also easily accessible when neededand recordings. These changes are part of our commitment to reducing the load on our PBX storage and improving data reliability.
Documentation: Custom config parameters List.
In the upcoming releases, we are keeping to implement a strategic shift in our data storage approach. Here's why and what we're doing:
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Download Files via DifferentAuth Types
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Camera and Mic Preferences: Your chosen camera and microphone settings are now applied consistently in all meetings, reducing the need for repeated configuration
Noise Suppression Customization: Customize noise suppression preferences for different audio devices, ensuring settings are tailored to specific equipment
Improved Remote Control: Access remote control option via the "More actions" menu, making it easier to request control from participants with a user-friendly dialog
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Documentation: Wizyconf Videoconference User Guide.
Cloud Analytics (CDR-View 2.0)
In the previous release, we’ve introduced CDR-View 2.0 in Collaboration. This update focuses on MOS call quality reports for x-bees, providing a call distribution map, making call recordings easily accessible and offering an improved data format. These new features are designed to improve provide more insights on call quality, streamline data analysis and offer greater control over your communications.
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Documentation: Cloud Analytics (CDR-View 2.0) in Collaboration.
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Important: CDR-View 1.0 is going End Of Life on December 31, 2024. |
Rotation policy for Cloud Analytics
By default, 3 months of data storage is included. To store data in Cloud Analytics for a longer period of time, you need to order Storage licenses.
Period* | Conditions |
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3 months | Included in the license |
1 year | 1 storage license ordered |
2 years | 2 storage licenses ordered |
4 years | 3 storage licenses ordered |
8 years | 4 storage licenses ordered |
*Call recordings still have to fit the storage, rotation of recordings is managed in WMS -> PBX -> Call and chat history
CLASSOUND
With the extended version of CLASSOUND CNAM, exclusively designed for the US Partners, you can now personalize the caller name displayed to your customers, creating a seamless and branded communication experience. This not only improves brand recognition but also establishes trust right from the moment your customers answer the call.
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