Page Comparison

x-hoppers Date: 04.07.2024

New Feature

[WMS-19624] - x-hop: updated the logic to play a message with information about battery level of x-hoppers headsets  

• The feature is used by default during voice authorization. If you want to customize the default message “Battery level is”, add the following variable to WMS -> Dialplan -> General settings -> Set dialplan variables:
  • XHOPPERS_BATTERY_PROMPT=Battery level is %s. Make sure the headset is charged.
    Where "%s" stands for battery level and can be used to pronounce the battery level information in the needed place.
• To disable battery level announcement, add the following variable to WMS -> Dialplan -> General settings -> Set dialplan variables:
  • XHOPPERS_ANNOUNCE_BATTERY_LEVEL=no
• If you don’t use voice authorization, but want to play the announcement, you can configure it via Dialplan:
  • Add Set application -> battery_level -> ${CURL(http://127.0.0.1:5060/v1/wair_battery_level/?ua=${BASE64_ENCODE(${SIP_HEADER(User-Agent)})}
  • Add Custom application -> ExecIf($["${battery_level}"=""]?Set(battery_level=unavailable))
  • Add Play sound application -> Battery level is ${battery_level}

Note: The feature is supported starting from WMS Beta 6.07.20240624.1. 

Improvement

[WMS-20234] - x-hop: improved the logic so that Talk time in x-hoppers: Agent Stats report displays the actual time agent was talking in the conference  

Note: The improvement is applied starting from WMS Beta 6.07.20240624.1 

Documentation: x-hoppers Analytics

x-hoppers Date: 05.06.2024

Improvement

[WMS-20004] - x-hop: added possibility to send audio Push-to-talk messages from x-bees conversation to x-hoppers broadcast

• For instructions on how to set up and use the feature, check out the documentation: How to configure and use Push-to-talk for x-hoppers
• The support starts from WMS Beta 6.07.20240529.1, x-bees app for iOS v. 1.68.1.222839 / Android v. 1.68.1.222839.

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x-hoppers Date: 26.03.2024

Improvement

[WMS-18253] - x-hop: added possibility to edit x-hoppers theft alerts (remove camera ID, IP address and group ID, as well as add a message header) which are sent in case of x-hoppers integration with Veesion, when suspicious behaviour is detected in a store 

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x-hoppers Date: 18.03.2024

Improvement

[WMS-19361] - x-hop: added possibility for x-hoppers user to mute the broadcast  

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x-hoppers Date: 12.02.2024

New Feature

[WMS-18579] - x-hop: added possibility to enhance the feature of user authorisation via speech-to-text by enabling verification of users by voice. When the option is enabled, during user authorisation the system compares the voice of the user with user voices previously saved in the system and in case of a match, allows authorisation. This eliminates the risk of a user logging in under a different name.

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x-hoppers Date: 19.01.2024

Improvement

[WMS-18658] - x-hop: added possibility to enable the logic of assigning x-hoppers headsets to users via speech-to-text, by taking the headset from the charger and pronouncing the user name

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x-hoppers Date: 28.12.2023

Improvement

[WMS-18695] - x-hop: added possibility to customize redirect links in Green Box Demo flow to make more personalised demos

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x-hoppers Date: 26.12.2023

New Feature

[WMS-18663] - x-hop: added Stores Stats report which displays the number of active users, average and total talk time per each store, allowing to see the least and most active stores etc.

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x-hoppers Date: 16.11.2023

New Feature

[WMS-18375] - x-hop: added x-hoppers dashboard to Analytics tab in x-bees, which provides statistics about the x-hoppers usage (e.g. how long agents were connected to the conference, etc.)

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x-hoppers Date: 07.06.2023

New Feature

[WMS-17057] - x-hop: added possibility to transcribe content of x-hoppers conference and post it in x-bees conversation on behalf of the user who is speaking

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x-hoppers Date: 01.06.2023

Improvement

[WMS-17236] - sys: added the possibility to increase x-hoppers volume in case of noisy environment.

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x-hoppers Date: 25.04.2023

New Feature

[WMS-15837] - x-hop: added possibility to record in-store conversations for x-hoppers and listen them via CDR-View 

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x-hoppers Date: 08 March 2023

New Feature

[WMS-15807] - x-hoppers: added possibility to set up integration with Veesion, which allows to detect theft in retail stores in real time 

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• W-AIR firmware starting from v 650b2

• WMS 6.01.20221122.1 or higher

• Activated x-hoppers

How-to:

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Note: The support starts from WMS 6.01.20221122.1 or higher

Documentation: x-hoppers Admin Guide 

x-hoppers Date: 24.10.2022

Improvement

[WMS-14707] - x-hop: simplified the initial process of x-hoppers setup

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