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This document describes how to process and pay bills directly via WMP. Created: January 2021 Updated: July 2022June 2023 Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/kofPBThrOAQ |
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Note for Italy: the direct payment feature can be enabled on demand. |
Table of Contents
Introduction
Thanks to Wildix integration with Stripe online payment solution, you can pay bills directly on WMP.
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Available payment method | Supported countries |
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Single Euro Payments Area (SEPA) |
For the following countries, currency conversion is applied:
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Bacs Direct Debit |
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Automated Clearing House (ACH) |
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Credit Card |
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Apple Pay / Google Pay |
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Pre-Authorised Debit |
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And there is a separate CSV file that shows CLASSOUND DIDs Usage ("Usage csv").
How to pay directly via WMP
- Go to WMP -> Orders & Billing -> Account Balance
- Click Pay your bill button:
Note Reminder: the button appears if you have Due or OverDue bills.
The payment method is detected automatically for your country
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- For conducting a SEPA payment, provide the following information:
- IBAN
- Account holder information: fill in Name on account and Billing address
- Click Pay
The payment is completed:
You can track the confirmation status on Account Balance tab. Payout timing for SEPA payments is up to 5 business days:
- Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance:
Bacs Direct Debit (UK only)
- For conducting a Direct Debit payment, provide the following information:
- Sort code
- Account number
- Account holder information: fill in Name on account and Billing address
- Agree to the terms and click Continue
Confirm the payment by clicking Pay:
The payment is completed:
You can track the confirmation status on Account Balance tab. Payout timing for Bacs Direct Debit payments is up to 3 business days:
Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance:
ACH payments (USA only)
- For conducting an ACH payment, you need to connect your bank account to Plaid:
- Click Continue
Choose your bank and log into your bank account.
To confirm the payment, click Pay:
You can track the confirmation status on Account Balance tab. Payout timing for ACH payments is up to 4 business days:
: Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance:
Select your bank from the list
Log in to your bank account: enter credentials and click Submit:
Verify your identity: select a verification method and click Continue. Once you receive a security code, enter it and click Submit:
Provide an access to your account and click Continue:
choose US bank account in Payment method section and enter your Email and Full name:Credit Card payments (USA only)
- For payments with credit card, provide the following information:
- Payment method: the option Card is selected by default
- Card information
- Name on card
- Country or region: choose United States
- ZIP code
- Click Pay:
- Credit card payments are processed immediately, the status changes to APPROVED and Running open Total changes to zero balance:
Apple Pay / Google Pay (USA only)
For the USA, besides credit card and US bank account payments, there is also Apple Pay/ Google Pay option available. Apple Pay/ Google Pay button appears if the following requirements are met:
Apple Pay:
- macOS 10.14.1 or higher / iOS 12.1 or higher
- Safari browser
- A valid card registered with Apple Pay
Google Pay:
- Google Chrome or Safari browser
- A valid card registered with Google Pay.
Click on the Apple Pay/ Google Pay button to proceed with payment:
Apple Pay/ Google Pay payments are processed immediately, the status changes to APPROVED and Running open Total changes to zero balance:
Pre-Authorised Debit (Canada)
- For conducting a Pre-Authorised Debit payment, provide the following information:
- Name on account
- Click Pay
At this point, connect to your bank account, click Agree to proceed:
Enter your bank account credentials and click Continue:
Verify your identity: answer a security question and click Continue:
Select a relevant account and click Continue:
To confirm the payment, click Pay:
- You can track the confirmation status on Account Balance tab. Payout timing for Pre-Authorised Direct Debit payments is up to 5 business days:
Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance
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If you wish to disable auto-withdrawal, click the Cancel auto-withdrawal button:
How to activate early auto-payment
Early payments are encouraged and can help you save up to 12% off your annual invoices. In case of paying an invoice a month before the due date, you get 1% off it, which is shown as a discount off the next invoice. The discount is calculated as a daily rate of 12% per annum, so every day counts. In case the invoice is overdue by three days or more, a blanket 12% annual interest on late payments is charged, calculated as a daily rate.
To enable early auto-payment:
- Log in to WMP
- Go to Orders & Billing -> Account Balance
- Click Enable early auto-payment
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Note:
For late payment fees:
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