Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Html
<div id="fb-root"></div>
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
Html
<div class="fb-like" data-href="#" data-layout="button_count" data-action="recommend" data-size="large" data-show-faces="true" data-share="true"></div>

...

Scroll export button
scopecurrent
template-id0fa09813-8b86-460a-aa1d-ef450a80e9ce
quick-starttrue
add-onScroll PDF Exporter

Info

On this page, you can find documentation about x-hoppers – Wildix wireless headset solution that allows fast and easy communication for retail stores.

Created: May 2022

Updated: April 2024

Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/HgUkBgTh-OAQ

Other x-hoppers documentation: x-hoppers Admin Guide, x-hoppers datasheet

Table of Contents

Introduction

...

x-hoppers Headset Overview

Image Added

1 - Microphone

2 - Mute button

...

If the headset goes out of range or has been removed from the broadcast, it automatically rejoins the broadcast within 5 seconds of becoming available again.

Speaking in the broadcast

How to mute/ unmute

There are two options to mute/ unmute to speak in the broadcast:

  1. Call button: press and hold the button to get unmuted. You stay unmuted only while pressing the button. When the button is released, the headset goes back to mute.
  2. Mute button (Hands-free mode): press the button to unmute and be able to speak in the broadcast. All people in the broadcast can hear you. You stay unmuted till the Mute button is pressed again or till the headset is placed on the charger.

Muting the broadcast

To mute the broadcast, double-press the Call button. Audio from the broadcast gets muted for 60 seconds by default, unless another timeout was configured by Admin.

To unmute the broadcast before the 60-second timeout, double-press the Call button again.

Volume Control

Press Volume+/ Volume- buttons to increase/ decrease the volume of the broadcast.

Managing incoming calls

When you receive an incoming call, the LED indicator starts blinking with fast short green flashes and you hear a ringer.

...

  • Double-press the Call button to answer an incoming call and put an active call yourself on hold in the broadcast
Warning

Important: In the Retail mode, the headset doesn’t differentiate between the broadcast and an incoming call, which means the headset stays muted after accepting the call, until manually unmuted. Check the How to mute/ unmute section of this guide. 

Put a call on hold/  Retrieve a call

  • Double-press the Call button to put a call on hold/ retrieve a call. 

Swap between

...

active call and broadcast

  • Double-press the Call button to swap between two active calls or between a call and the broadcast. 

...

  • To end a call and return to the broadcast, single press the Call button. 

...

  • double-click on the AUX Function button.

Macrosuite divider macro
dividerTypetext
dividerWidth70
emoji{"id":"smile","name":"Smiling Face with Open Mouth and Smiling Eyes","short_names":["smile"],"colons":":smile:","emoticons":["C:","c:",":D",":-D"],"unified":"1f604","skin":null,"native":"😄"}
textColor#000000
dividerWeight1
labelPositionmiddle
textAlignmentcenter
iconColor#0052CC
fontSizemedium
textNot finding the help you need? Join the Facebook group to ask a question!
emojiEnabledfalse
dividerColor#DFE1E6
dividerIconbootstrap/CloudsFill

Button macro
buttonTextFacebook
isButtonShadowOntrue
emoji{"id":"smile","name":"Smiling Face with Open Mouth and Smiling Eyes","short_names":["smile"],"colons":":smile:","emoticons":["C:","c:",":D",":-D"],"unified":"1f604","skin":null,"native":"😄"}
buttonBorderColor#4267b2ff
buttonColor#4267b2ff
buttonNewTabfalse
buttonFontColor#ffffff
buttonSizemedium
buttonIconColor#ffffff
buttonWidthDetection46
buttonHoverColor#ffffff
buttonIconfont-awesome/FacebookSquare
buttonTypeicon_left
buttonLink{"link":"https://www.facebook.com/groups/wildixtechwizards","source":"direct"}
buttonNewLink
buttonRadius3
buttonShadow0
id228
emojiEnabledfalse
buttonWidth20