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This Document describes what Instant Virtual Porting is and how to configure it. Created: September 2022 Updated: January December 2023 Permalink: https://wildix.atlassian.net/wiki/x/GgD8Ag Article on our Blog: Instant Virtual Porting: The Easy Way to Keep Your Phone Number |
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Introduction
Instant Virtual Porting is an option available within Full DIDs Porting, which allows you to receive incoming calls to your existing numbers via CLASSOUND almost instantly, without the need to wait for 2+ weeks till porting is done.
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Once full DIDs porting is completed (usually takes 2+ weeks), the temporary DIDs are deactivated and calls to your original DIDs go via CLASSOUND directly.
How to configure Instant Virtual Porting
- When ordering Full DIDs Porting, make sure to tick off the checkbox Instant Virtual Porting:
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After DIDs porting is ordered, the list with all DIDs belonging to the specific customer/ reseller is displayed on the CLASSOUND DIDs tab in WMP. There, in Temporary number column, you can find Temporary CLASSOUND DID once available (takes up to 2 days).
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Warning: Emergency calls are not available until the full porting procedure is completed. |
Use Case: Full DIDs Porting
Instant Virtual Porting lets existing numbers receive calls via CLASSOUND service before full porting is completed. This goal is achieved this by creating a temporary DID that redirects calls from the donor supplier. As a result, there’s no need to wait weeks before the full CLASSOUND + WMS system can be used – it’s available from day one and can be created in just a few clicks.
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5. Proceed with the steps described in the How to configure Instant Virtual Porting section of this guide (getting Temporary number, configuring redirect).
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Regarding call redirection, setup instructions may differ depending on the provider. Here is the example of setup in case of BT:
In case of Bandwidth provider:
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6. As soon as the redirect is activated, Incoming calls arrive to WMS.
Instant Virtual Porting for Outbound calls DIDs
There is possibility to use Instant Virtual Porting for Outbound Only DIDs. In this case, a dedicated Virtual DID is provided, so that you can configure call forwarding from your original DID to the Virtual DID, and have both outbound and inbound calls performed via CLASSOUND. Unlike Full Porting DIDs, the Virtual DID provided by Instant Virtual Porting for Outbound Only DIDs is not temporary but permanent.
To order Virtual DID, please open a Customer Care ticket.
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