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The Article explains how to perform reset and recovery of WP First Series. Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/CgmIAQmB7OAQ |
Notewarning |
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Note: For reset and recovery of WP4X0 NEW SERIES (START (ex WP410), WorkForce, WelcomeConsole, WP480, WP480G, WP490, WP490G 2015-2016), follow this link: How to perform reset and recovery of WP4X0 2015-2017.Start, WorkForce, WelcomeConsole, WP4X0 new generation. |
Table of Contents
Problem
- FW recovery of phones after failed upgrade
- Problems with booting, phone shows “Fail Safe Mode”
...
- Press the central key situated between the Navigation keys and hold it for 6 seconds -> the offer to reset the settings to the factory defaults appears on the screen ->
- Press the soft key OK to confirm
WP400
- Press Transfer key and hold it for 6 seconds -> the LED blinks twice with orange color -> color
- Press quickly the Pound key (#) to confirm the operation -> the operation takes about 10 minutes and is terminated when the orange LED turns on again for several seconds
Note |
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Note: how to check the IP address of WP400: Dial: *#90#**90#. The IP Address is read out to you. |
Recovery of WP first Series (for Windows)
WINDOWS
Step 1
- Download and install TFTP server , for instance [download id=”130″](in our example, PumpKIN is used)
- Create an empty folder “TFTP” on your computer
- Start TFTP server -> click on Options -> insert the path to the TFTP folder, for instance, C:TFTP
- Download the file for your WP phone model, extract it from the archive (unzip it) and copy it to the TFTP folder:
Files Files to download:
WP400
WP480 OLD
WP490 OLD
WP500
WP600 OLD
Step 2
WP480, WP490, WP500, WP600
- Press and hold the following button prior to connecting the power cable to the phone:
WP600: SPEAKER
WP500: REDIAL
WP490: CONFERENCE
WP480: SPEAKER
- Release the button after the recovery menu appears on the screen:
WP600:
WP500:
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WP490, WP480 (use the Right Navigation Key to move from one screen to another):
- Enter the following data:
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- Press OK (the key situated in the center of the Navigation keys) to start the recovery
WP400
- Change manually the Network parameters on your computer:
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- Turn on the phone keeping the Transfer key pressed until the LED turns red
- At the end of the procedure the LED changes to blinking orange
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