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Info

This document helps you understand Wildix licensing and explains how to activate a Wildix Per User PBX (Hardware, Virtual, Cloud).

Created: June 2018

Updated: November 2022

Permalink: https://wildix.atlassian.net/wiki/x/7BXOAQ

Useful links:

Table of Contents

Other documents related to WMP (Wildix Management Portal):

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Details on each user profile: https://www.wildix.com/licensing/.

Per User licensing is available for any PBX type:

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  • Connect to PBX via HTTPS to access WMS using credentials admin : wildix

  • Change admin user password:

    • Select admin user and click Set passwords

    • Generate or create a new WEB password, click Ok

  • Upgrade WMS to the latest stable release

    • go to WMS Settings -> Tools and utilities -> Upgrade

    • In case there is a new version available, click Perform Upgrade 

  • Copy PBX key from WMP:

    Note

    Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).


    • go to Customers tab, select your company, then select the PBX that you have created (Step 1), optional: click Options button (Three dots) and select Edit

    • click the Copy icon (Copy PBX key to clipboard):

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Your PBX is now activated:

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Warning

Important! After Cloud PBX is activated, make sure to change a default admin password as it is reset after 7 days of uptime.

In case you face any issues with reset, contact Wildix Support.

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You can also check the number of licenses bought and used in WMS Settings ->  Tools and utilities -> Activation / Licenses -> License usage section:


Note

The "Admin" user is not included into the total count of users. 

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Warning

Limitation for 3.88 PBXs: chat history is not moved!

Enable SSH port on Cloud PBXs (optional) 
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Sshport
Sshport

Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:

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