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CLASSOUND is a VoIP operator platform provided by Wildix. Web page: https://www.wildix.com/product/classound-international-calling-service/. Created: May 2019 Updated: August 2024 Permalink: https://wildix.atlassian.net/wiki/x/qw-OAQ |
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What is CLASSOUND?
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Note for the US and Canada: it is possible to request/update CNAM for CLASSOUND DIDs. Refer to Wildix Terms and Conditions, "How to interact with support" section. |
Outgoing calls
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The caller ID number that you send on an outgoing call to CLASSOUND must be a DID number that you own (in other words, you cannot send just ANY NUMBER that you want to send). It is possible to hide the outgoing caller ID using Feature code "Hide number" 92. |
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IMPORTANT: use E.164 (international) number format for outgoing calls. |
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There is an option to create FTP account for storing CLASSOUND CDRs. For this, open a Customer Care ticket and provide the following information:
- terms = select an option the frequency of uploading files, daily or monthly
- ftpType = choose the required FTP type, FTP or SFTP
- ftpAddress = provide FTP URL
- userId = provide user ID
- encPwd = provide Password
- SSHKeyFingerPrint (required in case of SFTP only) = provide fingerprint of SSH key
- Folder = indicate folder to put files to
- port = indicate port
The existing CDR files will be stored on the FTP according to the chosen frequencyduration set in your FTP account.
Statistical reports
You can check statistical reports containing detailed information on incoming and outgoing CLASSOUND calls on WMP. Follow the documentation WMP Dashboards.
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