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Info

This Document contains documents for CLASSOUND Activation Requests.

Created: April 2020

Updated: September October 2022

Permalink: https://wildix.atlassian.net/wiki/x/rxfOAQ

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  1. Go to WMP -> Customers/ Resellers
  2. Select your customer/ reseller and click Options button (three dots) 
  3. Select CLASSOUND DIDs 


  4. Click + to activate CLASSOUND service 


  5. Confirm that you read Terms and Conditions, select a PBX you want to activate the service on, select country, and choose one of the options:

    • Outbound calls - use existing phone numbers for outbound calls
    • New DIDs - order new numbers for inbound and outbound calls
    • New Free Phone - order new free phone (toll-free) numbers for inbound and outbound calls
    • Full DIDs Porting - port existing numbers to  for inbound and outbound calls
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Outbound calls 

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  • Specify the numbers in international format and click Add:
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  • Click Move to next step: 

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  • On the next screen, you can see an estimated cost of your order. Click Confirm Order to submit the request:
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New DIDs or New Free Phones

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  • Fill in the following information:
    • First and Last Names
    • Company Name and AddressSelect the Region of DID
    • DID quantity
  • Upload proof of address
  • Click Move to next step to proceed with your request
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  • At this stage, fill in the information and upload all the required doc depending on your region

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  • On the next screen, you can see an estimated cost of your order. Click Confirm Order to submit the request:
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Full DIDs Porting

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  • Fill in the following information:
    • First and Last Names
    • Company Name and Address
    • Specify the numbers to be ported in international format and the date of preferred porting
    • Indicate if Instant Virtual Porting is required

      Note

      Note: The feature allows you to receive incoming calls to your existing numbers via CLASSOUND almost instantly, without the need to wait for 2+ weeks till porting is done.
      For detailed instructions, check out this guide: CLASSOUND Instant Virtual Porting


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    • Attach the signed LOA related to your country and invoice
    • Click Move to next step

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    • On the next screen, you can see an estimated cost of your order. Click Confirm Order to submit the request:
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After the procedure is completed, the list with all DIDs belonging to the specific customer/ reseller is displayed showing Price, Status and DID activation date:

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