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This Article explains how to debug Wildix Integration Service and related components. Updated: September October 2022 Permalink: https://wildix.atlassian.net/wiki/x/RRzOAQ |
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Uninstall WIService - MacOS
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Note: Starting from WIService v. 3.10.5, it is possible to delete WIService on Mac the same way as other apps (e.g. by moving Wildix Integration Service app to Bin from Launchpad/ Library/ Applications folder) |
To delete Wildix Integration Service, run the following commands:
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sudo launchctl unload /Library/LaunchDaemons/com.wildix.WIService-wd.plist > /dev/null 2>&1
sudo launchctl unload /Library/LaunchDaemons/com.wildix.wiservice-autoUpdate.plist > /dev/null 2>&1
/bin/launchctl unload /Library/LaunchAgents/com.wildix.MenuIntegration.plist > /dev/null 2>&1
/bin/launchctl unload /Library/LaunchAgents/com.wildix.WIService.plist > /dev/null 2>&1
sudo rm /Library/LaunchDaemons/com.wildix.WIService-wd.plist > /dev/null 2>&1
sudo rm /Library/LaunchDaemons/com.wildix.wiservice-autoUpdate.plist > /dev/null 2>&1
sudo rm /Library/LaunchAgents/com.wildix.MenuIntegration.plist > /dev/null 2>&1
sudo rm /Library/LaunchAgents/com.wildix.WIService.plist > /dev/null 2>&1
sudo rm -r /Library/Services/WIService > /dev/null 2>&1
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Uninstall Fax Printer - MacOS
To delete Fax Printer component, run the following commands:
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sudo launchctl unload /Library/LaunchDaemons/com.wildix.WIService-wd.plist /bin/launchctl unload /Library/LaunchAgents/com.wildix.MenuIntegration.plist /bin/launchctl unload /Library/LaunchAgents/com.wildix.WIService.plist sudo rm /Library/LaunchDaemons/com.wildix.WIService-wd.plist sudo rm /Library/LaunchAgents/com.wildix.MenuIntegration.plist sudo rm /Library/LaunchAgents/com.wildix.WIService.plist sudo rm -r /Library/Services/WIService sudo rm r /Library/PDF\ Services/Wildix\ Fax |
Silent Uninstall (only for .msi packages) - Windows
Run the following command through the Command Line:
Starting from WMS version 4.04.45231.19 and later:
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for /f "usebackq skip=1 tokens=*" %i in (`wmic product where "Name like 'Wildix Integration Service'" get IdentifyingNumber ^| findstr /r /v "^$"`) do @cmd /c "msiexec /uninstall %i /qn" |
- Before WMS version 4.04.45231.19:
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msiexec /x {product id} /qn |
List of possible product id:
- {54F01ADF-1AF3-421E-A848-38FD7AC2C3D5} — Integration Service
- {DB00FEA0-20BF-4BEE-9EEE-8C6D7C19462A} — Screen Sharing component
- {254F78D9-6A62-4C32-BC02-864D49A373A5} — Outlook Integration
- {F9355602-990F-4244-9B43-E462EFD6A6DD} — Headset Integration
- {DFC64212-94A2-489A-864D-16B57B566884} — Fax Printer
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