Page Comparison

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Requirements

Browser

• Google Chrome

• Chromium

• Safari 12.1.X and higher

• Microsoft Edge 79.0.309 and higher

• Firefox

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Wizyconf additional equipment

To ensure efficient collaboration during videoconferencing in small and large meeting rooms, Wildix offers some additional equipment:

• Wizyconf Huddle-Room: for 2-3 people sitting in front of PC/ laptop – a speakerphone with a 120° wide angle Full HD webcam and 360° microphone. More information: /wiki/spaces/DOC/pages/30281361 
• Wizyconf Conference Room - the first professional easy-to-use web conference – a fully equipped conference room: Wizyconf Conference Room - Documentation

Create a conference room

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Schedule a conference 

It is possible to schedule the conference or set it up as a recurring event the moment when you create a new conference room, or any time by editing an existing conference room:

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Access a conference room

It is possible to access a conference room via web (via a link), or in audio-only mode (by calling the provided phone number). If a conference is protected with a password, a participant is required to enter it before joining the room.

Access from email invitation

All invited users receive an invitation via email:

• 1 - Scheduled event is automatically added to your calendar 

  Note

  Note: According to the new Google settings, you need to turn on specific options in order to guarantee that scheduled events are automatically added to you calendar. Follow these instructions: Go to Gmail Settings -> See all settings Go to General tab and scroll to Smart features and personalization Turn on Smart features and personalization if you use Gmail email client or Smart features and personalization in other Google products if you use other mail clients, (Outlook, Apple Mail etc) under Gmail account More information is available here: https://support.google.com/mail/answer/10079371?hl=en&ref_topic=3394219.

  
  

• 2 - You can access the conference via the link provided in the email 

• 3 - You can also access the conference in the audio-only mode, by using dial-in numbers. This is the option for mobile phones, which allows you to join the conference without manually entering the conference ID (as it is already included in the click-to-call dial-in number) 
• 4 - This option is not restricted to mobile phones. It also lets you access the conference in the audio-only mode by calling the local number for your country. Click Find a local number to view the full list

• 5 - This is the ID number of the conference

• 6 - Use conference passwords to access the conference: conference password is designed for web conference, conference PIN - for dial-in numbers and Wizyconf Station

Access for external users

When an external user clicks on the provided link, they need to enter their name and (optionally) their email or sign in via social networks:

Access from Collaboration

Video Conference dialog

PBX users can access any conference created previously by them and the ones to which they were invited, from the Video Conference dialog:

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Chat invitation

A PBX user invited to a conference receives an invitation via chat and can access it by clicking on the link (or by calling the indicated phone number from their Wildix device to access in audio-only mode):

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• Collaboration
• Vision/ SuperVision desk phones
• iOS/ Android app 

Access from smartphone

PBX user

When a PBX user is invited to a conference, they receive an invitation via email/ chat with a link to join the conference via web and a phone number, allowing them to join the conference in audio-only mode from their Wildix device. 

External user

All invited users receive an invitation via email with a link to join the conference via web and a local phone number that they can dial to join the conference in audio-only mode. 

Access from Vision/ SuperVision phones

Access from Wizyconf Conference Room (Wizyconf station)

Access in audio-only mode

PBX users can access the conference in the audio-only mode by calling the number 98XXXXXXX, where 98 is the Feature code Conference (by default) and XXXXXXX is the conference ID number (Conference ID is provided in the email invitation). 

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Tutorials and updates 

The basics tutorial

The basics tutorial is a great way for new users to explore Wizyconf functionality in a convenient and interactive way. When reaching the tutorial for the first time, a yellow dot appears next to More options in the bottom menu and you can see Tutorials and updates, highlighted in yellow.

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If you close the tutorial, you can continue from the moment you stopped. Go to More options -> Tutorials and updates -> click Continue watching:

New features

When there are new features available, a yellow dot appears next to More options (1) and the Tutorials and updates (2) in the More options list is highlighted in yellow:

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Click Next feature to move further or X to close the pop-up screen.

Conference controls 

Users start with mic/ cam off

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Microphone, Speakers, and Video settings

• 1 - Click to Mute/ Unmute your microphone or click the small Arrow up icon to access your microphone and speakers settings:
  
  
  
  
• 2 - Access Microphone/ Speakers/ Camera settings
  1. Click three dots (More actions) in the lower central side of the screen 

  2. Click Settings: on the settings screen, you can navigate between the necessary tabs (Audio, Video, Virtual backgrounds) 

     1. On the Audio tab you can choose your devices as well as play a test sound and enable noise suppression
        
        
        

     2. On the Video tab you can select camera, whether you want to mirror your video, and choose desktop sharing frame rate:
        
        
        
     3. On the Virtual backgrounds tab, you can select a virtual background from the list of available ones or add your own background:
        
         

You can locally flip your video or hide your video preview, for other conference participants your video remains regular. To achieve this, hover the mouse cursor over three dots in the upper right-hand side of your video preview (both Sidebar and Tiles views) and select Flip or Hide self-view (you can manage this option in Settings -> More):

Set a background picture

Additionally, you can set a virtual background picture:

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To upload your own backgrounds, click Add background.

Push-to-talk

In case you prefer to keep your microphone muted and unmute only when you speak, you can use Push-to-talk option:

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Read more in the chapter Keyboard shortcuts.

Noise suppression

The feature reduces background noise and echo. Ideal for cases when several participants are in the same meeting room.

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Video quality

You can adjust the quality for your video streaming. 

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Performance settings chosen for the current conference are saved and automatically applied for future conferences. 

Language settings

To change the language of the interface: 

1. Click three dots (More actions) in the lower central side of the screen 
2. Click Settings

3. Settings dialog opens, click on the tab General 

4. Select the language from the drop-down list and click OK to apply

Invite more participants / share the conference link

From within the conference

1. Click the Participants icon in the lower central side of the screen
   
   
   

2. On the panel that opens at the right side of the screen, click Invite Someone:
   
   
   
   

3. Copy the meeting link and send it to people who you wish to invite, or click Share meeting invitation to send the invitation link via email. You can also view the local Dial-in phone numbers to enter the conference in audio-only mode (click More numbers):
   
   
   

From Collaboration

1. Open the Video Conference dialog
2. Find your conference room in the list and hover the mouse cursor over it
3. Click the Pencil with three dots icon (Edit) next to it

4. Start typing a name into the search field to invite a user / a contact or enter the email address to invite any external user via email:
   
   
   

   
   

5. Click Tick icon in the lower right-hand side of the Video Conference dialog to save changes

Toggle between Tiles view and Sidebar view 

Tiles view (on the left) and Sidebar view (on the right):

 

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If required, you can change size of Sidebar view by dragging its border to the right/left:

Pin a user

To have a particular participant visible at all times, regardless of who is speaking, you can pin a user. For this, just click on the relevant user during the conference. Pinned user is displayed with the following icon:

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1. Go to More actions -> Settings
2. Proceed to the General tab and set the max number of participants to be pinned:
   
   

Chat and private messages

To enter group chat (with all the users):

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Private message is sent only to the selected user and can be viewed in the chat only by you and that user. Private messages are labeled as "Private message to" (in the bottom of the message):

Polls

To create a poll:

1. Open Chat, in Chat and Polls, go to the Polls tab

2. Click Create a poll:
   
   
   

3. Type your question into the field Poll Question and answer options – in the fields Poll option 1 and Poll option 2. If you need more options, click Add option:
   
   

   

   
   

   You can perform the following actions with poll options:
   1) Reorder options. For this, click on the three-line button next to the necessary option and move it to the preferred place in the list. 

   2) Remove options. If there are more than 2 options, the Remove option button appears. Click on it if you want to delete the option.
   
   
   

   
   

4. Once you’ve finished editing the poll, click Send:
   
   
   

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To change your decision, click Change vote. All users can view details of the poll by clicking the Show details button.

Adjust microphone volume of certain participants 

You can decrease mic volume for separate users or completely mute them (for yourself):

1. Find the user whose microphone volume you wish to adjust
2. However the mouse cursor over three dots in the upper right-hand side of the user's preview 

3. Move the blue indicator to the left to decrease the volume / to the right to increase the volume:

   
   

Screen sharing 

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Otherwise, you can click again the Screen icon (the icon turns white again when the screen sharing session is terminated).

Remote control

During screen sharing, it is possible to request or provide remote control of the shared screen. 

Give remote control 

To give remote control of the screen you’re sharing:

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Once user clicks Ok, remote control gets enabled and the user can manage the mouse cursor on the screen shared. 

Request remote control

a) Via Participants panel:

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To easily find the necessary participant, you can enter the participant name in the Search field:

Disable remote control 

Remote control can be disabled either by the user who is sharing the screen, or by the user who has control. To disable remote control, hover the mouse cursor over three dots of the preview of user and click Disable remote control:

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You can also disable remote control via More actions -> Remote control -> click Disable remote control next to the relevant user:

Share a YouTube video

To start sharing a YouTube video: 

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1. Click again three dots (More actions) in the lower central side of the screen
2. Click Stop video, the video sharing is stopped
   
   
   

Raise your hand/ Send reactions/gifs

To raise your hand:

• Click on the Hand icon (Raise/ Lower your hand) in the lower central side of the screen
• The Hand icon turns yellow for the user who has raised the hand. A yellow Hand icon is displayed in the upper part of the preview of the user who has raised the hand:

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The gif you sent is displayed in the conference chat:

Use Whiteboard

Whiteboard feature includes a set of tools to draw different shapes, elements, add text, which allows to share your ideas with other participants in a visual way.

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Moderator control options

In addition to being able to decide whether participants should start with their webcams and microphones enabled/ disabled, there are other options reserved for the conference moderator:

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Moderator has the "M" icon displayed next to their name:

Mute users

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1. Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
2. A new dialog opens, click on Mute to confirm
   
   
   

Disable users' camera

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1. Hover the mouse cursor over three dots in the upper right-hand side of the user's preview 
2. Click Disable camera of everyone else
3. A new dialog opens, click on Stop video to confirm

Allow users to unmute/ enable video

By default, meeting participants can mute/ unmute themselves and enable/disable camera when they want. But if required, you can disallow them to unmute or to enable video:

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Remove users from a conference

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1. Click three dots (More actions) at the bottom menu 
2. Press End meeting for all:
   
   

Conference recording 

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Live streaming 

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1. Click once again on three dots in the lower central side of the screen
2. Click Stop live stream
3. New dialog opens; click Stop live stream to confirm 

Exit and delete a conference room

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1. Open Video Conference dialog in Collaboration
2. Find the conference in the list and hover the mouse cursor over it
3. Click on the X icon (Delete) on the right-hand side of the conference title

4. Click YES to permanently delete the conference and all its contents (the conference will no longer be available) 

   
   

Miscellaneous

Timer 

Next to the conference title, you can see the timer which shows how long the conference has been going on:

Participants stats 

You can view participants statistics, to understand how much time each user spoke during the conference:

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Talk ratio and Hints

Wizyconf offers functionality, especially useful for sales people, that allows to monitor the talk ratio, duration of the longest monologue and shows hints to agents during the conference. 

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Talk ratio is also displayed on Speaker Stats window under Speaker Time, which includes total talk time | the longest monologue | talk ratio compared to other participants: 

Enable Hints

You can enable real-time sales coaching hints to be shown to agents during the conference. To activate hints, go to More actions -> Settings -> Hints -> tick off Enable real-time hints:

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Connection quality indication

You can see the current connection quality for each user participating in the conference:

1. Hover the mouse cursor over the user whose connection status you would like to check
2. Hover the mouse cursor over the green or yellow Connection quality icon (color depends on the current connection quality) in the upper left-hand corner of the preview
3. New dialog is displayed with the information on connection, bitrate, packet loss etc 
   • (available only if you hover the mouse cursor over your own preview) Click Show more in that dialog to see more details about your own connection quality

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Manage sound settings

By default, you hear a system sound whenever a user joins or leaves a conference, etc. You can manage these sounds in Settings:

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The sound settings are saved and used for your future conferences. 

Edit a conference room

You can edit any existing conference rooms: edit the conference title, its description, the list of participants, schedule the conference, resend the email invitation, copy the conference link. 

1. Open the Video Conference dialog from Collaboration
2. Find your conference in the list and hover the mouse cursor over it
3. Click on the Pencil with three dots icon (Edit) on the right-hand side of the conference title:

Keyboard shortcuts

For your convenience you can use keyboard shortcuts.

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1. Click on three dots in the lower central side of the screen
2. Click View shortcuts
3. A new dialog Keyboard shortcuts opens:
   
   
   
   
   

Integration with Calendly 

Integration with Calendly allows you to include a Wizyconf room link into your scheduled meetings. By adding the link to your settings, participants who book meetings through Calendly will receive the virtual meeting room link along with their meeting confirmation. This simplifies the process of joining virtual meetings, providing a convenient and efficient experience for both hosts and participants.

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