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Info

This guide gathers all the information on setting up and using the Voicemail service.

Created: January 2019

Updated: September 2023March 2024

Permalink: https://wildix.atlassian.net/wiki/x/lQbOAQ

Table of Contents

General information and limitations

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Custom provisioning parameter EnableMWISubscribe allows enabling Voicemail LED notifications for analog phones connected to W24FXS 2015. More information: Provisioning Custom Settings.

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Exit Code "0" from Voicemail allowing caller to speak with an operator

Use case: someone has reached the company and the call was sent to Voicemail, caller can hit 0 at any time to speak with an operator 

How to enable it:

  1. Add the parameter operator=yes to the file voicemail.conf (More information: Custom config parameters List)
  2. Add the letter ‘o’ as called number to the Dialplan context (add "o" as called number and under it add "Dial the phone" / "Call group")

Dialplan example:

Note

The "o" entry must be added to all originating Dialplans that a call arrives in, where you want the user to be able to utilize the 0.

Examples:

  • In "main" Dialplan if you want callers coming in from a SIP trunk to be able to press 0
  • In "users" Dialplan if you want internal users that are assigned to the "users" Dialplan to be able to press 0

Auto-deletion of Voicemails

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