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Info

In this Quick Start Guide you can find information on how to connect WHS headsets (WHS-MONO, WHS-DUO, WHS-BT), Mono/ DuoLED, DuoLED Bluetooth, WelcomeConsole-EXT  – keypad extension module for WelcomeConsole/ WP490 2015/ WP490G, WorkForce WiFi Dongle, WPEHS – Wireless Headset Adapter for WelcomeConsole/ WP490 2015/ WP490/ WP480G.

Useful links:

Updated: January 2023March 2024

Permalink: https://wildix.atlassian.net/wiki/x/Fx-OAQ

Table of Contents

WHS – Wildix Headsets

...

  • WP4X0 2015/ WP4X0G/ Start pre 2024/ WorkForce pre 2024/ WelcomeConsoleWelcomeConsole pre 2024
  • WP600A/ ACG/ Vision/ SuperVision
  • WP old series
  • W-AIR Basic (EOL)/ W-AIR 100 (EOL)/ W-AIR LifeSaver/ W-AIR Med/ W-AIR Office
  • Compatible with iPhone and Android phones
  • Compatible with Apple Mac and Windows PC

...

  • WP600A/ WP600ACG, Vision/ SuperVision, WorkForce WorkForce pre 2024 and WelcomeConsole pre 2024(USB dongle is required, e.g Jabra Link 360/ 370)
  • W-AIR LifeSaver/ W-AIR Med/ W-AIR Office
  • Compatible with iPhone, Android phones, Apple Mac and many Windows PC models

...

  • 1 x MonoLED/ DuoLED headset

  • 1 x table stand

  • 1 x portable case

  • 1 x spare ear pads

  • 1 x USB Type-A adapter

Compatibility:

  • WorkForce 5
  • ForcePro 5
  • WelcomeConsole 5
  • WorkForce pre 2024 (full LEDs support starts from firmware v. 65.145.2.7)
  • WelcomeConsole WelcomeConsole pre 2024 (full LEDs support starts from firmware v. 68.145.2.28)
  • Vision, SuperVision 
  • Apple Mac, Windows PC

...

  1. Via Base Station. Such connection provides full support of LED user and call statuses and compatible with:
    • Apple Mac, Windows PC 
    • WorkForce 5
    • ForcePro 5
    • WelcomeConsole 5
    • WorkForce pre 2024
    • WelcomeConsoleWelcomeConsole pre 2024

    • Vision/ SuperVision (starting from v.3.07.51) 

      Warning

      Limitation on Vision/ SuperVision: To change volume on MonoLED-BT/ DuoLED-BT, use volume buttons on Vision/ SuperVision.

       

  2. Via Bluetooth module embedded in the Headset itself. 
    • Vision, SuperVision 
    • W-AIR LifeSaver
    • W-AIR Med
    • W-AIR Office
    • Android, iOS apps 

      Warning

      Limitation: Connection via embedded Bluetooth module doesn't provide:

      • LED user statuses support, only call statuses
      • Call control (it works only if connected via Base Station)


...

  • WP490 2015/ WP490G/ WelcomeConsole pre 2024

Features

  • WP490EXT 2017: 40 Programmable BLF keys, 4.3” 272*480 COLOR Display
  • WP490EXT pre 2017: 20 Programmable BLF keys; 4.3” 272*480 Graphical LCD with Backlight
  • Powered by Wildix phone
  • Up to 3 Modules Daisy-chain

...

Note

Notes:

  • Min. required WorkForce firmware version 65.145.4.12
  • Available only as a HWaaS item 

Packing list

  • 1 x WorkForce WiFi Dongle

  • 1 x Type-C adapter

...