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WiIdix Integrations Changelog: new features, improvements and fixes for Wildix Integrations with third-party software products and web applications: Salesforce, Citrix, Infusionsoft, Zoho etc Integrations webpage: https://www.wildix.com/integrations/ Other changelogs: https://www.wildix.com/new-releases-and-updates/ Link for sharing: https://wildix.atlassian.net/wiki/x/2h7OAQ |
Outlook Integration Date: 01.02.2024
Fixes
[WMS-17813] - int: fixed an issue in which caller name lookup via Outlook Integration stopped working and caller number was displayed instead of the caller name
Note: The fix is available starting from WIService v. 3.17.4
[WMS-18003 ] - int: fixed an issue in which new draft emails were generated after enabling Outlook integration
Note: The fix is available starting from WIService v. 3.17.4
Documentation: What is WIService, Outlook integration for Microsoft Windows
HubSpot Integration 3.0.8 Date: 29.01.2024
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HubSpot Integration 3.0.4 Date: 14.09.2023
Fixes
[WMS-17535] - int: fixed an issue in which outgoing call from x-bees and Collaboration was displayed as inbound in HubSpot
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Note: The fix is supported starting from WIService v. 3.15.4.
Documentation: What is WIService, How to set up Wildix integration with Datto Autotask
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- Go to WMS -> PBX -> Integrations
- Proceed to the Calendars tab (or to x-bees tab in case of a PBX with x-bees licence)
- Click Microsoft Teams Presence
- Click Install
- Log in to your Microsoft account
Note:
- Presence sync with Microsoft Teams is part of teams4Wildix integration which requires CLASSOUND license.
- Currently, the sync is performed in one way, from Microsoft Teams to Collaboration / x-bees. User status sync from Collaboration / x-bees to Microsoft Teams is not supported.
- Make sure you don’t have any calendar integrations (Google Calendar or Microsoft 365) enabled, otherwise Microsoft Teams presence sync won't work.
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Salesforce Integration v 1.24.0 Date: 25.03.2021
Fix
[WMS-10830] - int: fixed an issue with Contact name being not displayed if a phone number contained special characters in Lightning and Classic versions
Salesforce Integration v 1.23.0 Date: 25.03.2021
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