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WiIdix Integrations Changelog: new features, improvements and fixes for Wildix Integrations with third-party software products and web applications: Salesforce, Citrix, Infusionsoft, Zoho etc

Integrations webpage: https://www.wildix.com/integrations/

Other changelogs: https://www.wildix.com/new-releases-and-updates/

Link for sharing: https://wildix.atlassian.net/wiki/x/2h7OAQ

HubSpot Integration 3.0.8 Date: 29.01.2024

Fix

[WMS-18612] - int: fixed an issue with HubSpot integration in which incoming group call was logged multiple times, for every user with the call ringing

Limitation: The first agent in the call group queue should be logged into HubSpot integration, as any missed calls are logged to HubSpot on behalf of the agent who is first in the call group queue. If the agent is not logged in, the missed call may not be recorded in HubSpot.

Documentation: HubSpot Integration - User Guide - English

HubSpot Integration 3.0.7 Date: 15.01.2024

Fix

[WMS-18298] - int: fixed an issue in which outgoing calls placed from Deals and Tickets pages in HubSpot didn’t appear on the Calls tab

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teams4Wildix Integration Date: 04.01.2024

Fix

[WMS-18502] - wim: fixed an issue in which it was impossible to install MS Teams Presence integration due to an authorization error

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Salesforce Lightning Integration v. 1.35.0 Date: 20.12.2023

Fix

[WMS-18141] - int: fixed an issue in which calls were not saved in the Activity section of the relevant contact in Salesforce in some cases

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HubSpot Integration 3.0.6 Date: 13.12.2023

Fix

[WMS-18412] - int: fixed an issue in which there was a notification asking for confirmation to leave the page when user wanted to open another tab or another section on the HubSpot page after completing a call

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Salesforce Integration Date: 24.11.2023

Fix

[WMS-18547] - int: fixed an issue in which Hold button didn’t work in Salesforce integration in case x-bees Web was selected as an active device

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HubSpot Integration 3.0.5 Date: 23.10.2023

Fix

[WMS-18043] - int: fixed an issue in which some calls were not saved on the Activity and Call tabs in HubSpot and there were occasional pop-ups requesting to reinstall the application

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teams4Wildix Integration Date: 03.10.2023

Fix

[WMS-18085] - wim: fixed an rare issue in which Microsoft Teams presence sync didn’t work if user’s email contained capital letters

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Salesforce Lightning Integration v. 1.32.0 Date: 28.08.2023

Fix

[WMS-17747] - int: fixed an issue in which it wasn’t possible to create a contact without email in Salesforce Lightning integration

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HubSpot Integration 3.0.2 Date: 11.08.2023

Fix

[WMS-17634] - int: fixed an issue in which a call to a contact was not saved to Activity in HubSpot integration in case the phone number included spaces

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Datto Autotask Integration Date: 31.07.2023

Fix

[WMS-17683] - int: fixed an issue of Datto Autotask integration not connecting because *.wildixin.com could not be allowed in WIService

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Salesforce Lightning Integration v. 1.31.0 Date: 27.07.2022

Fix

[WMS-17618] - int: fixed a rare issue in which there was an error displaying call history in Salesforce Lightning integration 

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teams4Wildix Integration Date: 11.07.2023

Fix

[WMS-17452] - int: fixed PBX domain validation issue in teams4Wildix integration by adding possibility to a) enter custom PBX domain, that may contain numbers and hyphen; b) use different ports to connect, e.g. :8888

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SAP Business One Integration Update

Fix

[WMS-14104] - int: fixed an issue with adding a new contact in SAP Business One integration, in which symbol "+" and first digit of the phone number were cut off in the contact form

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HubSpot Integration Date: 08.06.2022

Fix

[WMS-14326] - int: fixed an issue in which after making a call to a contact in HubSpot integration via “Make a phone call” button, the further outgoing call via Collaboration dropped if user clicked on some menu on a contact page in HubSpot integration

teams4Wildix Integration Date: 03.06.2022

Fix

[WMS-14211] - int: fixed an issue in which it was impossible to use teams4Wildix integration if PBX domain name contained a dash (-)

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HubSpot Integration Date: 03.05.2022

Fix

[WMS-13906] - int: fixed some issues, including an error message asking to reinstall the app when user was making a call

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teams4Wildix Integration Date: 28.01.2022

Fix

[WMS-12777] - sys: fixed occasional one-way audio issue during calls from Microsoft Teams to Wildix devices, leaving PCMA codec as a default one and allowing to edit the list of codecs via teams4Wildix portal

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Salesforce Lightning Integration v 1.27.0 Date: 17.01.2022

Fix

[WMS-12824] - int: fixed an issue in which it wasn’t possible to make outgoing calls via Dialpad or load History

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Zoho Integration Date: 20.09.2021

Fix

[WMS-12129] - sys: recovered PhoneBridge public key to fix an issue in which Zoho integration didn’t work on some PBXs 

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Datev Integration v 1.1.15 Date: 06.08.2021

Fix

[WMS-11247] - int: fixed an issue with outgoing call duration missing if a call was placed via Datev

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Salesforce Lightning Integration v 1.26.0 Date: 17.06.2021

Fix

[WMS-11303] - int: fixed an issue with impossibility to log a call activity of a user in Activity tab

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Salesforce Integration v 1.24.0 Date: 25.03.2021

Fix

[WMS-10830] - int: fixed an issue with Contact name being not displayed if a phone number contained special characters in Lightning and Classic versions

Salesforce Integration v 1.23.0 Date: 25.03.2021

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[WMS-10542] - app: added a call duration timer to a call dialog window in Lightning and Classic versions

Fix

[WMS-10468] - app: fixed an issue in which a call dialog window disappeared after attended transfer in Lightning and Classic versions