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Info

The Document describes what is Wildix Integration Service (WIService), the installation process and available features.

Created: February 2019

Updated: August 2022

Permalink: https://wildix.atlassian.net/wiki/x/HgfOAQ

Table of Contents

Integration service (WIService)

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Warning

Important: If you have Sophos antivirus, to avoid Sophos from blocking automatic updates of WIService, make sure to:

a) Option 1: Add WIService to Sophos exceptions

  1. Go to Sophos Dashboard -> Protection -> Exceptions
  2. Add Wildix folder path to the Sophos exceptions: “C:\Program Files\Wildix” 

b) Option 2: Switch to WIService.msi installer.

Note: Before installing WIService.msi, you need to delete WIService.exe file from the Program Files folder. 

MSI file for Windows:

Documentation: Large-Scale Deployment on Windows - Integration Service 

Security permissions and settings

Once WIService is installed, the system asks for security permission to be allowed:

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The features allow you to share your screen with other users and let them take remote control of your device. 

Details: Collaboration User Guide.

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