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WiIdix Integrations Changelog: new features, improvements and fixes for Wildix Integrations with third-party software products and web applications: Salesforce, Citrix, Infusionsoft, Zoho etc

Integrations webpage: https://www.wildix.com/integrations/

Other changelogs: https://www.wildix.com/new-releases-and-updates/

Link for sharing: https://wildix.atlassian.net/wiki/x/2h7OAQ

Salesforce Integration Date: 22.12.2023

Improvements

[WMS-17643] - wim: released a new version of Salesforce integration with x-bees

  • The integration is available in WMS -> PBX -> Integrations -> x-bees tab -> Salesforce Automation and performs logging of calls and meetings between PBX users and Salesforce contacts. If you enable the new integration, the logging is performed via the new integration.
  • Note: Starting from WMS Beta 6.05.20231110.2, x-bees tab in WMS -> PBX -> Integrations is renamed into Cloud integrations. 

Important: At the current development stage, it is not recommended to disable the old version of Salesforce integration yet, as part of the current functionality (e.g. the display of Salesforce contact information on the Info frame in x-bees) may become unavailable.

Documentation: Salesforce Integration with x-bees

[WMS-18677] - wim: added possibility to install HubSpot Automation and Salesforce Automation integrations on PBX with Collaboration licenses 

The integrations perform logging of Collaboration calls and conferences performed to HubSpot or Salesforce, saving the call or meeting recond on the relevant contact page in the corresponding CRM. 

Salesforce Lightning Integration v. 1.35.0 Date: 20.12.2023

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Salesforce Lightning Integration v. 1.33.0 Date: 07.12.2023

Improvements

[WMS-18051] - int: added possibility to generate DTMF during a call from Salesforce Wildix integration 

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Salesforce Integration v 1.24.0 Date: 25.03.2021

Fix

[WMS-10830] - int: fixed an issue with Contact name being not displayed if a phone number contained special characters in Lightning and Classic versions

Salesforce Integration v 1.23.0 Date: 25.03.2021

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