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WMS Settings Menu Guide provides the basic information on the Settings options and explains how to set up various parameters. Updated: September October 2023 Permalink: https://wildix.atlassian.net/wiki/x/mBfOAQ |
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Note: It is also possible to enable connection to MSSQL instance. Requirement: SQL Server browser must be running on MSSQL host. Please check the Microsoft documentation for detailed information on SQL browser. To enable the connection, check the box "Enabled" and fill in the following data:
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Cloud Analytics (available from WMS 6.03.20230630.3): enables events sending/ data gathering for Cloud Analytics (CDR-View 2.0) in Collaboration. It is automatically activated if a PBX or whole WMS Network are running in the Cloud.
In case of a standalone Virtual/ Hardware PBX, or if there is a mix of Cloud and Virtual/ Hardware PBXs in a WMS Network, Cloud Analytics should be enabled manually by admin.
Documentation: Cloud Analytics (CDR-View 2.0) in CollaborationNote Note: If sending of the events was enabled and then disabled, the old data is still stored in the data base. For the old data be removed, a ticket to customer care has to be opened.
Collaboration call control (available from WMS 6.03.20230630.3): enables Call control mode for Collaboration. By default, only 1 active Collaboration session is permitted. However, there is an option to allow the second Collaboration tab – in Call Control mode. This can be used, for example, for media devices when connecting via remote desktop. The option is particularly practical for teams4Wildix integration. Once the feature is activated, an additional option appears on the Collaboration login window – Call Control only.
Note Use case: User can set "Call control only" mode to be automatically enabled by adding a parameter in the URI (useful when it is needed to share the link among all employees or bookmark the page)
How-to: add ?sip=no to PBX domain name -> https://pbxname.wildixin.com/collaboration/?sip=no
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- (available from WMS 6.04.20231020.2): enables location-based MFA on the PBX, which uses users' location (determined by the IP address) to confirm their identity. If the IP address appears to be from an unfamiliar location, users need to confirm the IP address via email. Read more in the documentation: Security Policy at Wildix
Security
CORS
Configure domain whitelist to protect PBX from cross-site request forgery (CSRF) attacks.
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- Send a copy of sent and received faxes and sent SMS to this e-mail: this option allows you to enter an email address to which all the incoming and outgoing faxes are saved
- Standard SMS header: allows you to enter the header for SMS messages sent by PBX
- Remote PBX (for SMS sending): allows you to select the PBX in WMS Network to send SMS messages
- Fax delivery notification: allows you to enable fax delivery confirmation notification
Curl SMS send enabled: enable this option for SMS sending via HTTP request without registering GSM media gateway
Note Note: Curl SMS has a higher priority compared to GSM gateway. If the parameter is unavailable or incorrectly configured (incorrect login, password or wrong API request), then the message will be sent via GSM gateway.
Curl SMS send: the feature allows sending SMS via CURL request using third-party service or another PBX with a configured GSM trunk (using SMS API).
Note Note: Starting from WMS 6.02.20230306.1, in case SMS sent via CURL contains the following characters, they are replaced with a space: ' (single quote), “ (double quotes), \ (backslash), / (slash).
To send SMS via third-party service, use the list of of curl command examples and possible variables (click ? button to see the list). For example, curl –request POST \ --url http://www.maitaly.it/maws20/default.asmx/SendSimple? \ d "user=user_name&psw=user_pass&num=(TO_NUMBER)&body={MESSAGE}&idserivce=4&from={FROM_NUMBER}"
To send SMS via another PBX with a configured GSM trunk, you can use the following request: curl -k -X POST -u user:password --url "http://<PBX_IP_Address>/api/v1/originate/sms" --data-urlencode "number={TO_NUMBER}" --data-urlencode "message={MESSAGE}", where <PBX_IP_Address> is IP address of PBX with a configured GSM trunk
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- Click + to add a new Fax/ SMS server profile
- Enter the following parameters:
- Name: enter the name (identifier)
- Protocol: select the protocol of communication with your email server (POP3 or IMAP)
Auth type: select the preferred authorization type, Basic or OAuth2 (the support of OAuth2 for Fax/SMS Server starts from WMS 6.01.20221019.4). Depending on the chosen type, fill out the following fields:
a) In case of Basic Auth type:- Server: settings of your email server to access incoming messages
User: email address of user to access to the server
Note Note: don't use here an email of a user who must send faxes via Fax2Mail service.
- Password: password to access to email address of user specified in the field above
- Use SSL: enables secure connection to the server (required by some email servers)
SSL Certificate check: allows to disable SSL certificate check, e.g. in cases when the mail server uses a self-signed certificate. The parameter is enabled by default.
Note Note: The support starts from WMS 6.03.20230630.3.
- Auth provider: choose auth provider (Google or Office 365) -> click Login and perform the login
- Dialplan procedure: select the Dialplan procedure to manage faxes sent by users
- Protection password: security password for MAIL2FAX service
- Default LOCALSTATION: sender’s fax machine ID, appears at the top of each page of outgoing fax, if not specified the default value “Fax Server” is used
- Default LOCALHEADER: fax header to identify the sender, appears at the top of each page of outgoing fax, if not specified the default value “Wildix PBX” is used
- Keep e-mails and faxes on server: enables storing of messages on the server
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Gold Partners have the option to display their company logo in WMS / Collaboration interface. The logo must be uploaded in WMP -> PBX per user -> click under user name -> select Company Settings. Requirements: file format: JPG, GIF, PNG; image size: 140px x 60px; file size: < 1MB
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Please find more information on using *.pcap trace generation feature in this Guide on debugging and troubleshooting VoIP problems.
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Starting from WMS 6.04.20230731.1 3, it is possible to upload custom prompts via WMS -> Sounds:
1. In WMS -> Sounds, add the directory named "custom":
2. Upload the custom files to the directory
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