Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.



Html
<div id="fb-root"></div> <script>(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11'; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));</script>

...

...

Note

It is possible to set up the system to manage incoming calls based on your current user status (available, DND, away) and on call type (internal, external, whitelist, blacklist). See chapter: Call features.


Note

It is possible to add Custom statutes with predefined status message and duration period (read chapter Chat/ Presence). After you add them, they will be available for quick selection in the drop-down list in the menu of user status setting: 

...

  1. Mac OS X 10.12 and higher

  2. Windows XP and higher

Note

Note: To use screen sharing and remote control, you need to install Wildix Integration Service (WIService).

WIService is not supported on macOS 10.11 or lower starting from v 3.4.5. Learn more in What is WIService guide.

...

You can set up automatic call forwarding based on user status (available, DND, away) and call type (internal, external, whitelist, blacklist). See chapter: Features.

Call management

You can manage a call directly from call dialog window: 

...

Note
Note: if you were looking for chat conference in Collaboration, read more: Multiuser group chat.

Video tutorial:



Html
<div class="container">
    <div class="video"><script src="https://fast.wistia.com/embed/medias/wvj6o9wvjo.jsonp" async></script><script src="https://fast.wistia.com/assets/external/E-v1.js" async></script><div class="wistia_embed wistia_async_wvj6o9wvjo" style="height:315px;width:560px"> </div></div></div>

...

For more information about Intercoms integration, check documentation in the section Doorphone integrations.

For the details of how to configure intercoms for sending video stream and adding an unlock button, check the online documentationIntercoms integration with Wildix - Video before answer and Unlock button.

...

  1. Screen sharing component: install the component to share your desktop and provide remote access to your desktop

See chapter: Screen Sharing and remote control

Note

Note: Screen sharing component is merged with WIService starting from v 3.4.1 (both on macOS and Windows).

...

Also adds support for Kuando Busylight (https://www.wildix.com/portfolios/kuando-busylight/

Note

Note: Headset integration is removed on Windows, all its functionality is merged into WIService starting from v 3.2.2.

On macOS, Headset integration is also removed, all its functionality is merged into WIService starting from v 3.2.17.


Warning
Important: headset integration component is not compatible with SfB (skype for business).


Warning
Important: if you are using a Wildix compatible third-party headset (Jabra, Plantronics, Sennheiser), uninstall the software provided by the third-party vendor and use Wildix Headset integration.
  • Outlook Integration (Windows only): adds support for Calendar Sync, Presence, click2call, IM, call popup from Outlook

...

Create/ edit a contact

Note

Note: only users with certain permissions can modify public phonebooks; to enable the option, the PBX admin must add ACL ability "Can" - "Modify public phonebook".


Go to Collaboration -> Phonebook:

...

  1. Type of contact (internal / external / whitelist / blacklist): in case contact type is defined, the rules of call features selected in Collaboration Settings -> Features is applied for calls from this contact (it is also possible to define rules for call routing based on call type in WMS -> Dialplan)

  2. Custom ring: it is possible to select a custom ringtone for the contact

  3. Notes: notes entered here are visible and can be edited by other PBX users


    Warning
    Important: these notes can be consulted only from Phonebook; for contact notes that can be displayed and added to contact during a call, see chapter: Contact notes.


    3. Click on the Tick icon (Save): 


...