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WHS – Wildix Headsets

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Compatibility

• WP4X0 2015/ WP4X0G/ START Start (ex WP410)/ WorkForce/ WelcomeConsole
• WP600A/ ACG/ Vision/ SuperVision
• WP old series
• W-AIR Basic/ W-AIR 100 (EOL)/ W-AIR LifeSaver/ W-AIR Med/ W-AIR Office
• Compatible with iPhone and Android phones
• Compatible with Apple Mac and Windows PC

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• Use RJ9 cable for WP4X0/ WP4X0G/ STARTStart/ Workforce/ WelcomeConsole and WP old series
• Use 3,5 mm cable for WP600A/ACG, Vision/ SuperVision, W-AIR Basic/ W-AIR 100 (EOL)/  W-AIR LifeSaver/ W-AIR Med/ W-AIR Office, iPhone and Android phones, Apple Mac and Windows PC

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• Connect Headset to the USB port on your phone using the USB type-A adapter
• Connect Headset to the USB port on your PC or laptop using the USB Type-C plug

• Set “Wildix Mono/DuoLED” as audio device in Collaboration -> Settings -> Web phone 

  
  

LED Indicators

Headset:

USB Connector LED indication:

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• Press Mute button during a call to mute/ unmute the microphone; enable/ disable silent mode.

DuoLED Bluetooth

Packing list

• 1 x DuoLED-BT headset
• 1 x Base Station
• 1 x USB Type-C cable
• 1 x USB Type-A adapter
• 1 x portable case

Compatibility

The Headset supports dual (multipoint) connection, which means it can be connected to two devices simultaneously:

1. Via Base Station with USB cable. Such connection provides full support of LED statuses and compatible with:
   • WorkForce 
   • WelcomeConsole
   • Vision, SuperVision

   • Apple Mac, Windows PC 

     Warning
     Full LED statutes support for WorkForce, WelcomeConsole, Vision/SuperVision coming soon.

     
     

2. Via Bluetooth module embedded in the Headset itself. Such connection doesn’t provide LED statutes support and compatible with:
   • W-AIR LifeSaver
   • W-AIR Med
   • W-AIR Office
   • Android, iOS apps

Features

• Status LEDs: online, away, DND/conference, on call, ringing, call hold, missed call
• Answer/ Hangup/ Mute/ Volume control buttons
• Wideband audio frequency
• Ultra noise canceling mic
• Up to 30m wireless range
• Talking time up to 15 hours
• High-performance 6th generation CVC technology

Quick Start Guide

Headset Overview

Base Station Overview 

LED Indicators

Status LED

Headset status LED

Charging

1. Connect USB cable to the Base Station
2. Plug USB cable into USB port
3. Place DuoLED-BT  into the Base Station
4. When charging, the headset status LED turns red 
5. When charged, headset status LED turns blue

Battery charging time

• Less than 60 minutes to charge 20%
• Less than 90 minutes to charge 50%
• Fully charged in less than 3.5 hours

On Windows you can check the battery level using WIService tray: 

• Go to Quick Launch Toolbar -> right-click on Wildix Integration Service icon and check the level of battery (Low, Medium, High):

Connection

Via the Base Station with USB cable:

1. Plug USB cable into USB port
2. Turn the Headset on
3. The voice prompt announces “Your headset is connected”
4. For Collaboration, set “Wildix DuoLED-BT” as audio device in Collaboration -> Settings -> Web phone 

Via Bluetooth embedded in the headset:

1. Unplug the Base Station and turn the Headset off
2. Activate Bluetooth on a device you want to connect the Headset to
3. Press and hold the Multi-function button for 3 seconds until you hear “Power on”. Keep pressing for 3 seconds more until you hear “Pairing”
4. Search for DuoLED-BT in Bluetooth devices list on your device and select it for pairing
5. If pairing is successful, the voice prompt announces “Paired… Your headset is connected”

Answer/ End a call

• Press Multi-function button to answer/ end a call.

Adjust volume during a call/ ringer volume

• Press Volume Up to increase the volume
• Press Volume Down to decrease the volume

Put on pause

• Press Multi-function button for 2 seconds during a call to put a call on hold / resume

Mute a mic

• Press Mute button to mute/ unmute a mic

WelcomeConsole-EXT – Extension module

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Packing list

• 1 x WorkForce WiFi Dongle

• 1 x Type-C adapter

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• IEEE802.11b/g/n/a/ac Wireless standard
• WPA-PSK/WPA2-PSK; WPA/WPA2 Encryption
• 2.4GHz and 5GHz Dual band frequencies
• Wireless speed up to 600 Mbps

Quick Start Guide

WiFi Dongle Connection

1. Connect WorkForce WiFi Dongle to Type-C adapter

2. Plug the Dongle into WorkForce USB Type-C port

   
   

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